Tru by Hilton St. Charles St. Louis, MO

No centro histórico e com excelente localização em St. Charles, Tru by Hilton St. Charles St. Louis, MO fica a 5 minutos de carro de Ameristar Casino St. Charles e de Historic Main Street. Este hotel fica a 5,2 km de Hollywood Casino Amphitheatre e a 21,7 km de Rio Mississippi.Sinta-se em casa em u...

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OpenWeather

1

Quarto, 1 cama King, Acessível, Banheira

Máx. 2 adultos e 1 criança

1

Quarto, 2 camas Queen

Máx. 4 adultos e 3 crianças

1

Quarto, 1 cama King

Máx. 2 adultos e 1 criança

1

Quarto, 2 camas Queen, Acessível (Hearing)

Máx. 4 adultos e 3 crianças

1

Quarto, 2 camas Queen, Acessível (Hearing, Roll-in Shower)

Máx. 4 adultos e 3 crianças

1

Quarto, 2 camas Queen, Acessível, Banheira

Máx. 4 adultos e 3 crianças

1

Quarto, 1 cama King, Acessível (Hearing)

Máx. 2 adultos e 1 criança

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

No centro histórico e com excelente localização em St. Charles, Tru by Hilton St. Charles St. Louis, MO fica a 5 minutos de carro de Ameristar Casino St. Charles e de Historic Main Street. Este hotel fica a 5,2 km de Hollywood Casino Amphitheatre e a 21,7 km de Rio Mississippi.Sinta-se em casa em um de nossos 87 quartos com geladeiras e TVs LCD. O acesso de cortesia à internet com e sem fio mantém você conectado, e a TV com programas a cabo garante sua diversão. Banheiro privativo possui secadores de cabelo e escova e pasta de dentes (mediante solicitação). As comodidades incluem cofres e esc...

333 Camelback Rd - St. Charles, Missouri - Estados Unidos - 63303

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    103

  • Muito Bom

    38

  • Bom

    36

  • Razoável

    17

  • Ruim

    23

Perfil dos viajantes
  • Negócios

    52

  • Romântica

    53

  • Viagem a sós

    12

  • Família

    58

  • Viagem com amigos

    7

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Choose Another Property. Spartan and Overpriced

Avaliou em 20 de novembro de 2022

The Tru concept by Hilton makes sense for a budget, one night traveler but in this case a lot didnt work well and it was WAY overpriced for a one night stay at $234. Shades, HVAC, lighting all had problems. The room was freezing even though the heat was cranked up. Super tight space good for one but not two. Sheets and mattress cover kept coming off because off. Bedding old, threadbare and thin. Additionally aggravating is how disinterested Hilton is on getting feedback. Were doing a 6000 mile loop from the SW to Boston, staying at Hilton properties. Switching to Bonvoy next time.

98ginos

Incredible stay

Avaliou em 7 de agosto de 2022

This team was A+! The rooms were clean and I loved that there was no carpet and only laminate floor. It definitely makes it feel even cleaner! Every team member that we encountered was kind, attentive and really seem to enjoy their job. It was an absolute pleasure staying there!

M T

Good stay, would be good traveling w/ grandkids

Avaliou em 28 de junho de 2022

Good place. Updated value hotel, would be perfect for traveling with family. Walking distance to Gas station, ice cream joint, and upscale taco spot. Very close to AMC theater. The room had plenty of dual outlets and usb charger ports. Lots of free movie channels. No real closet or clothing storage (some hangers w/ iron board). Fridge. Hair dryer. Standing shower w/ good pressure. Shampoo and soap dispensers are like squeeze bottles (cool). Nightlight and a bench/table straddling the air conditioner. Pool table and some hanging chairs in lobby. Basic workout room (2 treadmills, free weights, physiostep like bike). I did NOT see a pool (maybe I missed it). Basic free breakfast, plenty of snacks for purchase. You may want to avoid a room in the first floor (parked cars outside window and lots of traffic in hall near exits). I will stay again.

trio556

Horrible Experience

Avaliou em 13 de junho de 2022

No housekeeping was provided at all even though we asked. My wife looked for housekeeping cart to get our clean towels & she emptied our own room wastebaskets. We also witnessed as we headed to the elevator a loud, profane argument between members of the housekeeping staff. Our presence didn't deter them from the f-bomb filled argument.

phildo2022

They will cancel your confirmed reservation for no reason.

Avaliou em 8 de março de 2022

We had a reservation for two nights on Feb 25 - 27th. We received the standard "check-in" email from the hotel on Feb 24. We did not use the email to check in, as we never do until we get to the hotel in person. We had guaranteed the room with a credit card for late arrival. When we arrived at roughly 11pm on the 25th, the front desk clerk told us that that reservation had been cancelled, but couldn't provide any additional details as the daily business hadn't been closed for the day. My wife and daughter had to find another hotel in the middle of the night in an unfamiliar city. The front desk clerk told my wife that this had happened to at least three families since he started his shift at 10pm that evening. When I called Josh the assistant general manager on the 26th, he acted unaware of the situation, said he'd look into and call me back. He didn't call me back. When I called back in the afternoon on the 26 the front desk (Penysia) told me that they had oversold their rooms through third parties and had to cancel my reservation. I asked why I had guaranteed my room with a credit card and received a confirmation number if they could still cancel my room, to which she had no coherent response. I tried to call Josh again on Monday the 28th, leaving a voice mail, and again never got a return call. On March 1st I called Gigi the general manager and left a message for her to call me. Again, I never received a return call from the general manager. Obviously they messed up and are trying to blame it on third party reservations, but to not even return calls only confirms that they know they messed up badly. I can only wonder how many reservations were cancelled that night.

paulfehl