Avaliação dos hóspedes
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Avaliou em 13 de Outubro de 2021
We stayed for a family wedding close by. The hotel was very busy - there were multiple other weddings staying and some junior tournaments (soccer & hockey) so understandably the common areas were quite busy, but since they had to know how busy it was going to be I think they could have been more on top of common area cleaning. They did do a pretty good job after the breakfast was cleaned up, but mirrors in hallways etc. needed to be attended to. There was no note that housekeeping wasn't being offered unless requested, with information on how to request - these things I have experienced during COVID. However, there were ample towels provided for our 2 night stay.
Hotel rooms and hallways reeked of Marijuana
Avaliou em 5 de Outubro de 2021
Overall was a poor experience. First room reeked of marijuana, and I was upcharged to move to the only other available room. The hallways of the next available room also smelled of marijuana, but it was not in the room. Service and amenities were as expected, rates were decent but entirely unexpected from a Hyatt. Staff were not wearing or enforcing masks in public spaces.
Avaliou em 26 de Setembro de 2021
I stayed here for two weeks for business. Monica the manager and Hien at the bar can handle anything you need, from services to local information. You ask, they provide. Breakfast is basic, but hearty. I will be staying here again, when my travels take me back to Sterling.
Avaliou em 25 de Setembro de 2021
If you are looking for a very basic hotel and have fairly low expectations this is the place for you. Everything about this hotel is very average except the coffee, that is absolutely horrible! Luckily there is a Sheets next to the hotel for you guessed it, average coffee.
I'd Stay Again
Avaliou em 20 de Setembro de 2021
Clean, quiet, great staff, delicious breakfast. Hot water, top notch shower head, the towels dried you off properly.Conveniently located next to a Sheetz👍👍The bed was super comfortable, the blinds shut out light quite well. The wedding party had a choice of 3 other hotels; if any were better than Hyatt House, I'd be surprised.