Sonesta Simply Suites Phoenix Tempe

Perto do aeroporto em Tempe, Sonesta Simply Suites Phoenix Tempe fica a apenas 10 minutos de carro de Arizona State University e de Arizona Mills Mall. Este hotel fica a 16,9 km de Old Town e a 17,3 km de Chase Field.Sinta-se em casa em um de nossos 122 quartos com ar-condicionado que apresentam co...

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OpenWeather

5

Suíte estúdio, 1 cama Queen, Acessível (Mobility Tub)

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD player

Al...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

5

Suíte, 1 cama Queen, Acessível (Mobility Roll in Shower One Bedroom)

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD player

Al...

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Política de Cancelamento

Comodidades do quarto:

Máx 3 adultos

Máx 2 crianças

Reserva imediata

5

Suíte estúdio, 1 cama Queen, Acessível (Mobility Roll in Shower)

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD player

Al...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

5

Suíte estúdio, 1 cama Queen (Studio)

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD player

Al...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

5

Suíte, 1 cama Queen, Acessível (Mobility Tub One Bedroom)

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD player

Al...

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Política de Cancelamento

Comodidades do quarto:

Máx 3 adultos

Máx 2 crianças

Reserva imediata

5

Suíte, 1 cama Queen com sofá-cama (One Bedroom)

1 cama Queen e 1 sofá-cama casal

Internet: Wi-Fi grátis

Entretenimento: canais premium e DVD...

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Política de Cancelamento

Comodidades do quarto:

Máx 3 adultos

Máx 2 crianças

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Perto do aeroporto em Tempe, Sonesta Simply Suites Phoenix Tempe fica a apenas 10 minutos de carro de Arizona State University e de Arizona Mills Mall. Este hotel fica a 16,9 km de Old Town e a 17,3 km de Chase Field.Sinta-se em casa em um de nossos 122 quartos com ar-condicionado que apresentam cozinhas com geladeiras e cooktops. Nos quartos, há programas a cabo e DVD player para sua diversão, enquanto o Wi-Fi de cortesia mantém você conectado. As comodidades incluem cofres e escrivaninhas. Além disso, o serviço de arrumação nos quartos é fornecido mediante solicitação.Sonesta Simply Suites ...

1335 W Baseline Rd - Tempe, Arizona - Estados Unidos - 85283

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    54

  • Muito Bom

    51

  • Bom

    20

  • Razoável

    9

  • Ruim

    9

Perfil dos viajantes
  • Negócios

    50

  • Romântica

    33

  • Viagem a sós

    20

  • Família

    23

  • Viagem com amigos

    5

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Rude staff, poor customer service

Avaliou em 21 de junho de 2022

When we first arrived, our room was missing several items (hair dryer, sheet on bed, some silverware, sugar for coffee, regular coffee), in addition the tub didn't empty. However, the desk clerk bent over backwards to fix everything and we were happy. The bed was comfortable and the sheets were clean. Great room size, overstuffed easy chair, and full sized fridge. We left for 2 days and came back to another room. The room was good, but the customer service was awful. I put my laundry in the washer, and saw a sign that we couldn't leave it for more than 30 minutes. We were hungry, so I asked the desk clerk if we could leave it a bit longer. He got very rude, told us he would throw our laundry away, and we ended up putting our wet laundry in the room. (there were 5 washers and six dryers, and none were being used). I called SONESTA, the woman I talked to was very apologetic and called the property while I was on the phone. She came back very upset because he was terribly rude to her also. Told me to stay away from him. Later I had to go get towels because we used ours for the pool. When I asked him for towels he had me bring him my wet towels, but had only pool towels to replace them. He got rude again. I asked for his name, he said Charles. He asked if I wanted his last name and I said no, I figured they would know him. He said he makes an impact on people. This motel is completely self serve. If you need towels you must take them to the desk, and meet them around the corner to get new ones. We asked where to put our trash, and were told where the dumpster was, but it was locked. Other people put their trash out in the hall, and it stayed for 2 days. The "breakfast room" was locked and had no breakfast, just a few snacks and toiletries for sale. There was a free coffee machine, but only powdered creamer and you need a clerk to let you in. This room doubled as the laundry. Every time you wanted to check on your laundry, you had to get a clerk to let you in. Often there were people sitting around in the office. When we checked out early Monday morning, the clerk was very disheveled, but was efficient. After my altercation with the clerk, everyone was very cold and unhelpful. Even the gentleman who was originally so nice, didn't even get up when I went to the desk. Because the bed was comfortable and clean and the size of the room was awesome with a full size fridge and microwave, I can't give this motel, 1 star. However, they definitely need to work on customer service. Sent from Yahoo Mail on Android

A4222CLbarbarap

Good Value, but you have to work for it

Avaliou em 6 de junho de 2021

The room/suite was great in that it had a little kitchenette with all of the basic items you need to cook and eat a meal. There was a large desk/built -in table; and an overstuffed recliner in the room and the queen bed was comfortable. The staff was universally cheerful and helpful with any issues that came up. The only issue was seriously inadequate cleaning. Cleaning is only done once a week and after check-out for the next guest. My the bathroom and the floors in my suite clearly had not been cleaned. I was shown 3 other rooms and they were all in the same condition. Since it was a late-night check -in I opted for the first room spoke with the manager the next day to have cleaning performed. Additionally, the lobby and halls are all quite dirty. Obviously there are issues with the cleaning staff, but generally it has good value pricing and can work if you are a diligent guest

kumack

Spacious room

Avaliou em 7 de outubro de 2020

I had a good sleep in this property. Day Staff was great! I like all the amenities that Candelwood offers. Spacious rooms and very quiet hallways. The only issue we had is the room smell, we believe the smell comes from the fridge.

bansterref

Nothing wrong with it

Avaliou em 18 de fevereiro de 2020

I booked this hotel because it was among the most affordable in the Phoenix area. My first thought was "What's wrong with it? It has to be in a bad part of a town or just really crumby." Turns out there's nothing wrong with the place at all! I really enjoyed my stay here. Loved that the rooms were suites. It was a spacious room with full size fridge, microwave, silverware, plates, etc. Had no problems with the TV; cable worked great. Shower worked well; great hot water. Everything about the place was convenient...lots of parking, access to snacks at the "Candlewood Cupboard," "business center" in the lobby which was helpful in printing out my boarding pass for my flight the next day. The location was great. Felt like a safe area and very convenient to airport and attractions. Check in and check out were fast and staff was friendly. It's not a newer property; I'm sure there are places that could use an update. But overall, I would stay here again and wouldn't hesitate to recommend it.

rb913

Real Hospitality

Avaliou em 1 de janeiro de 2020

While not fancy they do cover all the bases. Clean, quiet, very friendly staff. Free laundry which was very convent for us as we had been traveling in an rv for some time. Great room, very clean and spacious. Plenty of storage space. Plea to of parking even if you have an rv that takes up four regular spaces. A real value!

F1966ZNgeorges