Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 243 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Hotel muito bom e que atendeu plenamente às nossas expectativas. Ideal para associados SGI pela proximidade do objetivo em comum. Quarto bom, café na recepção a vontade, permanecemos hospedados por 4 dias.
Renovated but dirty, very dirty.
The hotel room looks renovated recently, it was a tatami room in the 14th floor, looks where very nice. From arrival there was no possibility to early check inn, even offered for parents with children we were very tired after a long flight and the front desk just said no early check in without not even making an effort to see if a room was available. Staff speak very little English. Biggest problem is the dirtiness, the room felt dusty from the first moment. On the first night my 5 months baby started sneezing frequently, we thought it was an allergy but after 3 days going on an about in Tokyo we realize she didn't sneeze outside, only in the room. I then inspected the room better, there was piles of dust in corners, behind beds, on top of TV and lamps, behind curtains, the carpet on the entrance was the worst. The bathroom was not clean also, there was mold growing in the bathtub joints with the wall and in the sink. The in-room refrigerator was also moldy. We then complained to the front desk and asked to deep clean (in Japanese and English), they cleaned the bathtub mold, and the air filter, but still there was hair and dust accumulating in the corners. I then complained to night staff manager and he offered a new room but he wanted to check, from my room I could hear the managers cleaning the next room, when they offered I then checked and showed that there was still parts with dust and mold, they cleaned a bit more and apologized saying that the room will be better cleaned next day. Deep cleaning never happened on the following days even we complained every day. One day they left us a vacuum in our room to clean ourselves (I took this as a mistake, but it was clearly for us to deal with the dirt). They offered breakfast tickets as compensation, we tried the breakfast one day and never came back, the breakfast was so bad that even as free I prefer to eat somewhere else. The manager has apologized by email and offered to return about 100$ of the cleaning fee (from a reservation we have paid more than 1000$), we have not yet seen the refund after 10 days. Good things, location is very good and Wifi is also good.
Very Small room, nice hotel, good location
The hotel and staff were nice and helpful. We found the room to be very small, which is normal for Tokyo. We had a traditional room and were on the floor, which after a few days was a little hard. The area was great with restaurants everywhere. It was also a few train stops from the heart of Shinjuku which can be overwhelming. The train was very easy to use and to get around, it was also very cheap. The buffet breakfast wasn't great, really had nothing for a westerner to eat or very little. Could have some more variety.
The room size is spacious compared to many other hotels in Japan. Very strategic location, closed to "Yotsuya Sanchome" - Marunochi Line. You don't have to worry if you need to transfer to bigger station because this line is connected to Shinjuku (3 stops) and Ginza (5 stops). There's a free coffee machine at the lobby, which was very convenient after a long day walking. Don't worry if you bring limited clothes because at this hotel, they have coin operated laundry at the basement
Hubby and I stayed 5 nights rooms small but close to subways and taxis. You get free wifi pocket phone complimentary from hotel with all places to do and see with your Google maps on it. Close to lots of cafe and mini marts