O peso máximo do animal de estimação em lb é 44.
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 300 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
We came here for our wedding September 2019. We were organizing the wedding from abroad and so were a bit worried about having never seen the hotel. It was absolutely incredible! The staff were an absolute dream, the venue was beautiful and the facilities were amazing!! We had the wedding suite over looking the sea and absolutely loved it! They were so attentive to all our wedding guests and made us feel like a million dollars! Would 100% recommend and would absolutely go back!!
Good location completely spoilt by terrible service
The location is really nice, next to the sea with a direct access to the beach. However the service is awful. During the day they turn off the air conditioning and the rooms become a sauna. I claimed at reception and they said the air conditioning is temporized with turn on at 17:00. They justified saying that people can go to the beach during the day!!! This is unbelievable! If you want to rest in your room, if you are sick and you need your room you cannot use it since it is too hot (I am not joking, a sauna). Also all the common area are without air conditioning (bar, hall, etc). We are in Sicily and during the summer temperature can easily reach 35-40 C. Moreover the rooms are not well insulated and as soon you turn off conditioning system the temperature raises. I also want to highlight that the service (people) are not at all oriented to satisfy customers. There were a lot of guests claiming of temperature but they didn’t want to turn it on. They could but they didn’t want. The rooms fare is expensive and the service is much lower quality than what you pay. I suggest you choosing other accommodations.
Excellent in every way
Nothing was too much trouble. Staff were warm and welcoming. Breakfast was delicious with a varied choice. Our room was spotless and spacious and the air conditioning worked well although I know some rooms didn’t have it so worth checking when booking if that’s important to you (it is to us as we travelled with a small baby). Meals in the restaurants on site were very good. Sure the shower was a little dated and we spotted the odd ant in our room but you must remember where you are. This is not a Hilton in the middle of a big modern city and nor should it be. Ps. If you have children, Sicily is the place to bring them. Our son has never had so many big smiles and everywhere is happy to welcome families.
Dont go there
Good bits ? Only the restaurant. The rest is a let down. Had the misfortune to stay for 2 nights for a wedding in the castle next door. But room dirty,beach not private,had to ask for parasol for beach,which was broken and had to be put back together.Not much around hotel,so car essential for Cefalu or Palermo. Generally not good,and attitude of manager,not good. As a final point,no toilet paper and had to go get some from toilets. Only 5 hangers for three people,asked at desk on first day,still waiting by the time we left.
DIning here an outstanding experience
We were staying not IN the hotel itself, but in the Villa on the opposite side of the road..so this former tuna factory/now hotel, having a fully operational restaurant, this became our default kitchen, as it were..& on both the nights we chose coming here, the kitchen work easily outshone anything anyone else we visited nearby was offering --as did the front of house management. Lovely fish a la carte & top pizzas proved trying to find one's way INTO where the restaurant actually WAS..once mastered, was worth the effort. Once installed, NOTHING was too much trouble, special requests accommodated, & generally our expectations were exceeded..in short a great dining experience is to be enjoyed in a very attractively set up--comfortable & relaxing, great sevive & its value for money. Recommended..