Localização Do Estabelecimento
Com uma estadia Excellence Oyster Bay- Adults Only - All-Inclusive em Falmouth, ficará à beira-mar, a 10 minutos de carro de Luminous Lagoon e de Blue Waters Beach Club. Este estabelecimento de 5 estrelas está a 24,5 km (15,2 mi) de Rose Hall Great House e a 25,1 km (15,6 mi) de Centro de Congressos de Montego Bay. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo.
- Luminous Lagoon - 0,1 km/0,1 mi
- Blue Waters Beach Club - 2,7 km/1,7 mi
- Burwood Beach - 4,8 km/3 mi
- Silver Sands Public Beach - 14,3 km/8,9 mi
- Grande Casa de Greenwood - 18,2 km/11,3 mi
- Cinnamon Hill Golf Course - 24,4 km/15,2 mi
- Rose Hall Great House - 24,5 km/15,2 mi
- Bengal Beach - 25 km/15,5 mi
- Centro de Congressos de Montego Bay - 25,1 km/15,6 mi
- The Shoppes at Rose Hall - 25,1 km/15,6 mi
- White Witch of Rose Hall Golf Course - 25,4 km/15,8 mi
- Three Palms Ocean Course - 26,9 km/16,7 mi
- Half Moon Golf Course - 27,1 km/16,8 mi
- SuperClubs Ironshore Golf and Country Club - 31,1 km/19,3 mi
- Puerto Seco Beach Park - 31,3 km/19,4 mi .O aeroporto preferencial para Excellence Oyster Bay- Adults Only - All- Inclusive é o de Montego Bay (MBJ-Aeroporto Internacional Sir Donald Sangster) - 37 km/23 mi.
Quartos
Sinta-se em casa num dos 315 quartos com decoração personalizada, com um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. O acesso à internet sem fios grátis permite- lhe ficar sempre em contacto. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas, com um polibã e uma banheira separados, dispõem de uma banheira de hidromassagem e de artigos de higiene grátis.
Refeições
Estabelecimento proporciona-lhe uma estadia em regime de tudo incluído. As tarifas incluem refeições e bebidas nos restaurantes localizados no estabelecimento. Poderão aplicar-se custos suplementares a refeições em alguns restaurantes, pratos especiais, certas bebidas e outras comodidades.Relaxe com uma bebida refrescante no bar/lounge ou num dos 3 bares junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 07:00 e as 11:00.
Negócios, Outras Comodidades
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem.
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Aniversario a Altura
Nos hospedamos por apenas quatro noites e logo ao chegar tivemos a sensação de que queríamos ficar mais tempo. Hotel extremamente novo, serviço impecável. Toda alimentação e bebidas de excelente qualidade e a vontade. As varias opções de restaurante nos agradaram bastante e nos impressionaram pela apresentação dos pratos. Nos hospedamos no quarto com piscina privativa, o que foi maravilhoso e recomendamos muito. Por falar em piscina, as coletivas do hotel e a praia são de tirar o fôlego também. Um lugar perfeito a dois ou mesmo numa turma de amigos, ideal para curtir o clima, a "Vibe" e a natureza que a Jamaica tem de sobra. PS: Sem falar dos Jamaicanos, que são muito simpáticos, agradáveis e acolhedores.
Terrible experience
I booked with Excellence Oyster Bay and went through the hassle of pushing back my vacation to to adjust for their reopen date in March. I paid in full and then found out that 3 days later I had been double charged for my room. The charge clearly stated that it came from them and went through another 3 days of back and forth with my Bank and the resort to try and resolve it with no real help from the resort. Not only have I experienced having to adjust the dates of our stay several times due to their changes in the opening date, but because we paid in full, Excellence Oyster Bay has told us that it would take 30 to 45 business days to receive a refund making it near impossible to arrange accommodations elsewhere. We're unable to enjoy our vacation at Oyster Bay; through no fault of our own, but on top of that, they have failed to provide us with the appropriate customer service and proactivity one would expect when booking with a 5 star resort. It took 2 minutes for them to take our money but say it will take 2 months to get it back! Although I don't doubt that Excellence Oyster Bay is a beautiful resort, the lack of transparency and credibility is astounding and completely unacceptable! Please think twice before booking your stay.
Fraud
Dont book a stay with excellence oyster bay. They are fraudulent. I booked a stay with oyster bay back in october to celebrate my bf’s bday and they pushed their opening date back and no one bothered to send an email to let me know but the representative lied that they sent me an email. I called the day before my travel date to make sure my vehicle was scheduled for pick up only for them to tell me they pushed my opening day back to sept. No one bothered to send me an email to let me know. I had already booked my flight. Luckily i was able to make another reservation with sandals Montego Bay. Best trip ever. Excellence promised me a refund within 60 business days and i am here in Jan with no refund. I have called them about 10 times and each time the customer representative lies to me and says supervisor is on another line or they will email me back and haven’t. They are a scam. They keep pushing their opening dates back so that you will book and they will try to keep your money. PLEASE DONT BOOK WITH THEM. TRUST ME YOU WILL REGRET IT. They have almost $3,000 of my money they wont refund. if THey dont refund my money in the next week, i am contacting my bank and i will hire a lawyer to sue them. Worst company and the customer service is horrible. If you want a good resort in jamaica book sandals. Excellence is a scam and fraudelent company who cares nothing about their customers.
Cash grab
Beware this hotel chain is intentionally defrauding guests for their money by taking reservations while knowingly pushing back hotel closures. I got the same generic response from their disgruntled customer service that they will refund 30-45 business days don't even bother waiting because that is a lie just do a chargeback with your credit card company to get your money back. this is a simple cash grab hoping people who paid with debit cards and would have trouble getting their money back it is unfortunate during this pandemic this beautiful hotel has come to these desperate measures to turn a profit. it would at least seem more genuine if the hotel to even email their guests to notify them of the property being closed. please don't book any flights in anticipation to staying at this hotel because they are fraudulent.
Horrible communication
Over the past 5 years, my wife and I have been regular Excellence users, having stayed at Playa Majures 3 times and recently in the DR at El Carmen. Both of those resorts are as they're name says Excellent! However, similar to other reviews, we booked our trip to Oyster Bay in August and while Covid exists, as recent as two weeks ago, the site showed that the resort re-opened at the time of our new booking. Well upon checking back in last week, I was shocked and really mad that the date of re-opening was extended. That was ok but no one bothered to call me or email me that our stay was now nullified. Further more, no one has yet to call me to apologize for no communication. The bottom line is that Covid is here but not communicating with your clients is really bad at a time where loyalty should matter. I have 5 rooms set up in May with Cancun Rivera Maya but now will be canceling those and going somewhere that will actually follow through with me as a loyal customer.