Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Not for me.
Avaliou em 18 de Fevereiro de 2019
2 Queen bed room was okay, bathroom floor was dusty and dirty. Small area for sink, and hanging clothes. Mini refrigerator was very noisy, and vans cranked in the parking lot at 6 and they were very loud. Dents on the inside of the metal door of the room. the check in lady was unpleasant, but the gentleman in the morning was nice. We paid $55. for the room so that was a plus.
Older property, sketchy people hanging around
Avaliou em 2 de Outubro de 2018
We stayed here becasue we could not get a room in Summerville, and we came to regret it. This property is old, and it shows. Furnishings are tired and do not look altogether clean. Both lights by the bed did not work. The worst part was the group of men hanging out on the second floor walkway for no apparent reason. I will not stay here again.
Great hotel experience
Avaliou em 30 de Setembro de 2016
My stay there was wonderful. The staff was very helpful and friendly. Most of all it was very clean. I would advise anyone going to that area to stay there. Anytime you need anything they are quick to help. Thanks Express Inn for all you have done.
clean rooms,nice people,friendly
Avaliou em 5 de Setembro de 2016
I really enjoyed my stay .The rooms were clean,air conditioning was cool and the beds were very comfortable.The management & staff were very accommodating,friendly & helpful.If ever in the Trion or summerville area,I recommend visiting &staying at Express Inn & Suites.
Scary! Single women, do NOT stay here.
Avaliou em 28 de Maio de 2016
I booked this motel with a guarantee against my credit card, and I showed up in the late afternoon intending to stay. I had concerns even as I parked and looked at the building and the men smoking in the parking lot. Before I checked in, an event (described below) convinced me to cancel out of concerns for health and safety. The desk clerk knew exactly what I was referring to but was obnoxiously rude, yelling at me and pretending he didn't understand what I was saying. Even though I had not checked in, he would not cancel the impending charge to my credit card. He refused to give me his name, refused to give the name of his manager, and gave me blatantly wrong information. I taped 5 minutes of that horrendous conversation then left and will dispute the charge through my credit card company. After I left, I drove 40 miles and checked into a clean and comfortable national chain motel near the interstate.
This is what concerned me: In the lobby, the woman ahead of me had booked (and paid) for two nights but stayed only one and was trying to get a refund for the second night. She said her room was filthy when she arrived (dirty sheets on one bed, dirty floor, hair and soap scum in the bathroom); when she called the front desk the night manager said there were no other available rooms (and offered to clean hers but not until morning). The men hanging in the hallway and parking lot were scary so she moved furniture in front of the door and slept with her gun; in the morning at the ice machine she was approached (and touched) by a man attempting to solicit prostitution. As I listened, she explained that she had complained when she first saw the room and again in the morning; she gave the name of the desk manager who she'd talked to and said she'd arranged the possibility of canceling this second night if she could find alternative lodging. But when she showed up to cancel, and while I watched, the desk clerk forcibly argued with her for over 20 minutes, often contradicting himself or pretending he didn't understand English. Neither she nor I got the cancellation refund we asked for.
I fully understand the importance of a "24-hour cancellation policy" because most cancellations happen when a traveler changes plans. However, this other woman and I had both shown up with the full intention of staying, and we each changed our plans only after conditions at the motel made us feel unsafe. So be warned: they will take and keep your money before you have a chance judge for yourself the safety and cleanliness of this property. Rather than take the risk, take your business elsewhere.