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Um lugar perfeito em Uxmal
Avaliou em 14 de Dezembro de 2013
O hotel é lindo, romântico, perfeito para casais. O quarto em que ficamos era amplo, bem decorado, com cama king size. O banheiro tbém era bem amplo. Linda piscina, muito verde, bom restaurante.
Além de tudo isso, o hotel fica ao lado das ruínas de Uxmal, local perfeito para quem quer se hospedar com conforto e visitar as ruínas de Uxmal, ir ao show de luz e som e visitar a Ruta Puuc. Recomendo!
Comfort with great ambience right outside the gate.
Avaliou em 17 de Outubro de 2021
First of all, I’d recommend staying at one of the places right at Uxmal, since you can can enter the grounds right at 8 am, before the heat or people. We virtually had the place to ourselves, which really heightened the experience. The Lodge at Uxmal is literally at the gate to the ruins. You can just walk over and save on the parking fee. The lodge itself is very nice. The thatched roof architecture is perfect for the setting and the second floor rooms have beautiful vaulted ceilings of natural materials. There are two pools, which will be welcomed after touring the ruins, or after your drive into Uxmal. The rooms are big, the breakfast good and the staff super friendly. You can’t go wrong.
A real ambush what the mayaland resorts company does, it is worth reading to know! HORRIBLE!! really disappointed.
Avaliou em 5 de Setembro de 2021
NOTHING RECOMMENDED !! It is worth reading to know where you are going to stay! Truly a dreadful stay. I was going to celebrate my birthday and I was really disappointed. To begin with, we had booked at their Hotel Hacienda Uxmal, which they have registered in booking, but it is not working. The same day of our arrival, they sent us a message saying that they would give us an upgrade to another of their hotels: The Lodge at Uxmal. Which not only had a lower price than we had previously reserved, but its facilities had nothing to do with what we had reserved. The rooms are totally dark and have no windows, only blinds and very little ventilation. On the other hand, the service and attention were really awful. From our arrival at the hotel, they gave us the keys and told us where the room was, without even offering to help us with our luggage or accompany us to it, which I have never seen in a hotel that calls itself "high class". Likewise, the manager's treatment was deplorable and very arrogant, he not only laughed in a mocking and cynical way at us, but also showed little tact and diplomacy to be in charge of the hotel. In addition, he did not have a mask on when talking with us !! Disaster !!!
What they are doing here is a real ambush and scam, and a great shame on the reputation they are earning, taking into account the current situation of the hotel industry and tourism. Not to mention that the prices are very high for the quality of service it offers.
Stay away at any cost
Avaliou em 9 de Agosto de 2021
The hotel is emtpy, dirty, infested by bugs and despite giving an authentic feeling the roof made of palm… is just a nest for bugs and humidity. We paid for two nights (very expensive) and only stayed one.
Restaurant is bad and expensive, they managed to fail pastas.
Rent a car and sleep somewhere else if you need visit Uxmal. Most Ruta Puuc sites are closed due to Covid.
PS: they have very agressive bitting flies around swimming pool… they don’t give a f*ck about that..
Avaliou em 15 de Junho de 2021
Love this place! The hospitality is amazing and the setting is so beautiful! It’s literally across the street from the ruins (you can see the pyramid from the hotel). The concierge, Luis, helped me to arrange many activities and guides in the area. Some excursions/activities were unavailable because of Covid, so 3 nights was enough, but if I came back when things have recovered I would stay longer! The staff is so kind and friendly, everyone learned my name and I learned theirs! The food is tasty, the rooms are comfortable and homey, and the pools are very nice! Oh, and shoutout to the giant bathtubs!
I took off a star just because some facilities/amenities need updating, and the food is overpriced (maybe bring some snacks/beverages before you come, there’s nothing around so you don’t have options to eat somewhere else).
Overall I would definitely come back! The staff is absolutely unmatched and the vibes are fabulous!