Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Padrão Accorhotel: surpresas, apenas as agradáveis.
Avaliou em 19 de Janeiro de 2017
Ótima localização, quartos amplos, confortáveis e impecavelmente limpos. Café da manhã para vários paladares. O padrão Accorhotels nunca nos decepcionou, mesmo quando vamos para as hospedagens budget da rede. Compensa pagar um pouco mais caro para ter a segurança de não encontrar surpresas desagradáveis.
Mercure at Vannes Le Port
Avaliou em 18 de Setembro de 2021
Checkin was rather casual but other than that the hotel was nice and the service good. Breakfast was also good and happily there was a toaster. The croissants could have been better, though. As the hotel is at the outskirts of town, the existence of a local bus service was much appreciated, although it stopped at about 7pm.
Poor User experience
Avaliou em 10 de Julho de 2021
Too far from the city center
This hotel is mainly for business trip
No particular charms for a 4 stars hotel I think they could have done better in terms of facilities and ameneties - no water in the bedrooms, the fridge didn’t work and the safe was out of work
The staff is very nice and professional
Sadly outdated, needing refurbishment and not value for money.
Avaliou em 30 de Agosto de 2020
Stayed here in August 2020. The hotel is very much outdated. The price is not value for money. The brasserie restaurant is good and service fantastic, but the reception staff leave a lot to be desired. Most unhelpful. Air-conditioning in the room wasn’t working properly despite 37° outside. Moved rooms for the air-conditioning still wasn’t working properly, so move back to the original room the following day. The excuse from the reception staff was at the air-conditioning couldn’t cope as it was so old. Far too overpriced.
Terrible, not the usual standard for Mercure brand
Avaliou em 8 de Agosto de 2020
My daughter and I booked two nights here to explore Vannes. On arrival we were informed that the mini bar was empty and the tea/ coffee wasn't in the room due to covid restrictions, we were offered bottled water to take up with us.
At first glance the room looked tired, the lampshade has stains as does the wall.When we saw a variety of hairs in the bath we went to reception to complain. We were offered a drink whilst the bathroom was allegedly cleaned. On returning to our room, the bath was dry and the same hairs had been moved to another part of the bath leading us to believe someone just flicked a dry cloth around. Its worth mentioning that there was no hand soap in the room but individual bars could be requested at reception, shame we weren't told this, we used our own shower gel. By this point, we were tired and went straight out for dinner, its about 30 mins stroll to the centre of Vannes.
The following morning we could see how dirty the room really was, thick dust on the telephone beside the bed, cobwebs and dust on the radiator in the bathroom and air vents that had never seen a damp cloth. Once again we complained to reception and said that we were under the impression that the hotel should be extra clean with the covid rules that are now in place.
We were told the room would be given a thorough clean, unsurprisingly this didn't happen. (We do have photos as proof).
Finally, its August, everywhere is busy with tourists yet the hotel restaurant is closed on a Thursday evening, as is one nearby. If you want somewhere to eat you either go across the road to the casino which isn't ideal for under 18s or walk/drive 2km into the town.
Sadly we couldn't wait to leave and will never be returning, Mercure room rates are not cheap and I feel very ripped off on this occasion.