Avaliação dos hóspedes
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Very good hotel and Excellent location
Avaliou em 15 de Agosto de 2021
Old building but renovated. I loved the old elevator in the reception.
+ Breakfast buffet was good.
+Big plus for the light evening meal included in the price. Appreciated after a long day on the car, after which one has no long for looking for a restaurant
+ Parking was cheaper than quoted on Hotels.com
+ the bar had a few places outside on the pavement
- The spa part was closed due to COVID-19
- wine included in the happy hour was just about drinkable
Love the architecture!
Avaliou em 6 de Agosto de 2021
My wife and I spent two nights here, and we were very pleased. What impressed us the was the beautiful building, with art nouveau details and great decor, not only in the reception area but in every hallway throughout the hotel. This alone made the stay worth doing!
The hotel is placed in the middle of the town centre, very close to the train station. The staff are friendly and helpful, and the breakfast was fine, although not extravagant. The room we got was very nice, bright although not very spacious.
Avaliou em 2 de Agosto de 2020
I feel the description of the room did not warrant the cost. Very squeaky bed (Moving your head was enough to create havoc) plus two uncomfortable single beds pushed together, yet still with a significant gap, does not suffice when you have paid for a king size bed. The booking process also took me an age
Avaliou em 30 de Julho de 2020
We had reserved a deluxe ”Royal room” on the corner of the 4th floor (described by the receptionist as the hotel’s best room) and it did not disappoint. Supremely spacious, extraordinarily luxurious and beautifully appointed. Just a really fantastic experience, especially the sitting area. Just wow! That said, neither the room nor the stay in general were without fault. The bathroom flooded severely (and I do mean severely) every time you took a shower. The AC and heating unit seemed too weak. The bed was rather uncomfortable. Due to the location of the hotel, the room was also rather noisy. Personally, I also felt that the hotel’s covid-19 measures were inadequate and we did not feel safe eating in their restaurant (so we dined elsewhere). But, the room was just so extraordinarily elegant that ”all is forgiven”. We loved the room and if I ever find myself in Karlstad again, I will go out of my way to reserve it again, despite its (and the hotel’s) shortcomings.
Decent average hotel
Avaliou em 11 de Julho de 2020
I am currently staying at the hotel with my wife and daughter and here are some of my thoughts till now :
The hotel is centrally located and is very neat and clean.
They serve dinner included in the price of the room! The food is Ok but they call it a dinner buffet when ideally it should be called the meal of the day as there was some rice and meat along with some salad.
Now the room, We booked a superior room hoping that it will have a double bed but when we saw the room it was 2 single beds pushed together without a big mattress. When we booked the hotel room we booked it for 3 people and also mentioned that our daughter will sleep in the same bed as us!
What I do not understand is how can they issue a room with 2 single beds joined together to us without a big mattress as our daughter slides down in the space between beds when she is sleeping in between us.
My wife talked to the receptionist and she just said we only have superior rooms with 2 beds pushed together. I have not encountered this kind of issue in my travel experience all over Europe till now.
The hotel is decent but all in all, it is a disappointment especially if they pass on a room with 2 single beds pushed together without a big mattress as a double bed. Next time I will probably look for some other option in Karlstad.