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Avaliou em 24 de Janeiro de 2017
Ficamos 2 noites para curtirmos a estação de ski de Whitetail. Hotel limpo, quarto não muito grande, mas confortável. Equipe atenciosa. Café da manhã bastante limitado, você pode escolher dentro de algumas opções disponíveis. Fica do lado de várias lojas como Target, dollar tree, um shopping mall bem grande, vários restaurantes como Olive Garden.
Overall good stay, they need to work on a couple things
Avaliou em 21 de Outubro de 2021
Hotel was easy to find and good location near restaurants and shops. Room was clean and I liked the amenities in the bathtub. Large room with plenty of space. I asked for room away from elevator and as soon as stepped off elevator room was there but was able to change it. I liked that couldnt hear people in room next to me like some hotels. Front desk employees need additional training. The employee was friendly but gave me key and said thanks. He never said anything about hotel amenities. When I asked about he seemed a little flustered.
I specifically asked about the cafe and he provided hours. I went the next night and the employee was joking with guests and never came to help me. I got tired of waiting and left to go to restaurant across street. That was disappointing part about the hotel. I did online check in and was advised would get a text when room ready but I never received a text.
Typical, Nice Property--Solid Choice if Passing through on 70 or 81
Avaliou em 4 de Outubro de 2021
Decided to head out on a weekend trip a bit earlier and book a hotel when we got tired on the way. Figured out at dinner in Cumberland that we could probably get to Hagerstown. We like Courtyard's, they're pretty consistent. When we arrived the parking lot was packed and, for a fairly large hotel, they had just TWO disabled parking spaces. I have difficulty walking so I had to carefully and slowly hike to the hotel from the fringes of the parking lot. That was my biggest issue. It was hard to get around the hotel and parking lot with a disability. The front desk agent was apologetic, but it wasn't like there was anything he could do. I probably won't stay again until (if I ever) regain the ability to walk normally.
The room was very clean and tidy, though configured a bit differently than I'm used to. No complementary breakfast, but a nice cafe area with all kinds of coffee and light breakfast items for sale, though being right next to the mall thee are a TON of other eating options if you're in the mood for something a little less generic.
Overall, nice hotel. Parking is a bit of a challenge if you arrive late and especially if you're disabled.
We would stay again
Avaliou em 30 de Agosto de 2021
This is a lovely property. Up to date, clean, comfortable, and quiet. Cheerful and helpful staff. Easy to get to. Surrounded by lots of restaurants. (We carried out from Outback.) Another plus is there is a Sam’s Club with a gas station a minute’s drive away so we saved on refueling. An all around good overnight on our trip to visit family.
Avaliou em 7 de Agosto de 2021
We have family that live in the area so this was our 2nd time staying here. I highly recommend this hotel. It is really clean, beds are really comfortable, and staff is very welcoming and friendly It is close to shopping, restaurants, and 81 and 70 highways for easy access.
Only minor inconveniences are that the pool and hot tub are still closed due to covid and we could only get decaf coffee for the room coffeemaker. I just went downstairs and bought a regular coffee in the morning so not a really big deal. The cafe also offers some breakfast items for purchase and is open in the evening when you can order drinks.
Overall, I highly recommend this hotel! We will always choose this hotel when staying in the area.