Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 25 de Dezembro de 2020
Disgusting place! Horrible, RUDE management! Unclean rooms! Customer care is absent! DO NOT STAY THERE! Worst lodging experience ever! I have stayed there 4 years in a row during Christmas and this year the Manager was completely devoid of professionalism and tact.
2 night stay
Avaliou em 30 de Agosto de 2020
We stayed at the Weslaco Inn while we took care of some business. We were pleased with our stay. The room was clean and in good condition with a refrigerator and microwave and coffee maker. Unfortunately, breakfast was not provided, due to Covid restrictions. We would return.
I hope you dont have a serious medical issue and plan on staying here.
Avaliou em 8 de Agosto de 2020
I would have given this place a 4 or even 5 star rating because the room, overall was very nice for the original price he quoted us. Nice large beds, clean linens, nice large t.v. and fridge, tile floors) except each time the price was being discussed it would jumped up anywhere between $10-$20 and even after we informed him we have my friend's service dog once we actually got there he said that we were to leave a credit card on file because of the dog for a $50 deposit (he is a service animal, very very well behaved, so we didnt have any problem leaving a card on file because we knew that the dog wouldnt cause a mess what so ever) oh and also had to pay $10 per night that we had our animal with is in the room. So in the end, ended up costing us double the price we were originally quoted.
Being around 5 am, after driving 13 hours, we were desperate to find a place to lay our heads, so when he came back with the card and the total he ended up charging us wasn't discussed until he brought the card back to us afterbhe had made all the additional prices
At 11:04 on the day we were to check out I called and asked if we could get a 12pm check out because we were moving slow. Around 11:15-11:20 my friend had a severe seizure (the worst one I had ever seen him have in the 7 years I've known him, luckily the dog alerted us or he would had busted his head open in the bathroom area. We got him to the ground with a thin pillow under his head and was waiting for him to come out of it (unless he continued to behave this way for more than 5 minutes, at which point we would have called 911) not only were going through a very traumatic experience but even before our noon check out was up and right in the middle of my friends seizure (30 minutes before it was time to go) he the owner or manager had called and was being rude. Told me I needed to call an ambulance and let me tell you, if him or myself (I also have seizures) called and ambulance every time we had a seizure we would spend half of our lives in an ambulance/hospital. When I tried to explain to him exactly what happened he told me he was going to have to charge me and additional night if we were not out of there by 12pm. We ended up being able to get my friend up and around from his seizure enough for him to walk to the car at around 12:07 (I remember looking at the time as we were walking out of the room) But for this guy to tell me he didnt care if my friend was having seizure or not and he needed to rent out his rooms ( our first sign should have been when we called him and he and he said he had plenty of rooms left when everywhere ekse in town was packed with first responders) that he was going to have go charge us no matter what (mind you, the house keepers where right there and actually witnessed the seizure happening) he still ended up charging us.
While I was on the phone with this man, fighting back the tears, shaking, and doing my best to explain everything he was being cruel and cold hearted. Trust me, we were just as ready to get out of of there as he was to get us out of there.
So if you want a decent place to stay and like to gamble this is the place for.
Decent place to stay one night
Avaliou em 3 de Setembro de 2019
I chose this place because of some reviews I had seen before booking. Overall it's not bad. Location is good right off the expressway and it's close to the border crossing into Mexico too. Breakfast is very light on what's offered so I went else where to eat. It was a clean room and the AC worked great.
Avaliou em 30 de Março de 2019
Just needed a clean place to sleep and woke up to this this morning, still kicking. When talking with the property management they seem shocked that we didn’t want to continue our stay there. They did not offer any apologies and did not comp the night, unacceptable customer service no apologies.