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Avaliação TripAdvisor
Baseado em 69 avaliação
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Este despretensioso hotel encontra-se em West Des Moines. O estabelecimento dispõe de um total de 99 agradáveis unidades de alojamento. ليس لدى TownePlace Suites Des Moines West/Jordan Creek خدمة استقبال على مدار الساعة. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que e...
Mais detalhes
Este despretensioso hotel encontra-se em West Des Moines. O estabelecimento dispõe de um total de 99 agradáveis unidades de alojamento. ليس لدى TownePlace Suites Des Moines West/Jordan Creek خدمة استقبال على مدار الساعة. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que este alojamento não permite animais de estimação.
Saída até: 11:00
TripAdvisor
Excelente
41
Muito Bom
19
Bom
1
Razoável
4
Ruim
4
Negócios
21
Romântica
9
Viagem a sós
2
Família
24
Viagem com amigos
5
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Avaliou em 10 de Outubro de 2021
This is our third stay here and this hotel has gone downhill. This hotel has no hand soap bars or washcloths from supply chain issues. Our room was not ready after check-in time and when we got to the room the carpet had not been vacuumed and was filthy. The pool area had clumps of hair all over the floor and there were acrylic fingernails all over the bottom of the pool.
830shanab
Avaliou em 29 de Junho de 2021
The staff is working their tails off at this property due to the shortage of hospitality workers. My check-in was later than I was expecting due to still cleaning the room, but it was worth the wait. It was one of the cleanest rooms I've ever stayed in! I love this property for the ability to have separate bedrooms (I had a 2 bedroom) and a full kitchen. Thank you staff!! I would definitely stay here again. So close to a lot of amenities - shopping, walking trails, restaurants, parks, etc.
Climber236227
Avaliou em 25 de Junho de 2021
Stay away from this hotel !!! At least you want be humiliated and frightened by the front desk staff. Instead of welcoming you and answering simple questions the from desk person just yells at you. These people are being far from understanding the concept of working in a customer service. Ashamed of the entire Marriott for not orienting and not training their employees. This place is definitely being mismanaged.
lozaolg
Avaliou em 10 de Junho de 2021
Terrible hotel. Strange charges to the card that they cant explain and day after day they kick the can down the road saying the manager is in a meeting and will contact you when they're out. Then after no contact you return the next day to the same front desk nonsense. "The manager is in a meeting, they'll contact you as soon as they're out" (what are they meeting about so much?). Next day you guessed it. No contact. This goes on for days...what's the solution? Maybe call corporate? Guess what. There's no management there, just operators. You know what happens next? Someone will call you back. Apparently there's no employee in any of these buildings or operating any phones that has the authority to do anything more than take a reservation or hand out a blanket, that may or may not have smallpox on it. You wouldn't know right? You'd have to wait for a call back.
jagery2021
Avaliou em 20 de Maio de 2021
Hotel reservations were made, adjusted within the cancellation policy period, yet I continued to get email reminders of the incorrect reservation numbers. Clerk was not able to assist without manager intervention. Hotel appearance was not well kept and looked tired. Still covid, the breakfast 'grab and go' could've used a refresh. If they are not going to accomodate this, then adjust the rate. Disappointed in this stay.
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