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Avaliou em 15 de Outubro de 2021
Got here Sunday, no housekeeping since then....asked for sheets to be changed on day 5, came back at 730 pm and bed was stripped, and room never got cleaned....Patty at the front desk came up and made our bed..Thankful for this kind woman..
No washcloths to be found...breakfast is sparse ....
Day 6 still no housekeeping !
Management needs to work on all.of this !!
Poorly laid out suite
Avaliou em 24 de Julho de 2021
Surprisingly poorly laid out suite. TV faced bed and sitting area was on same side as TV so you couldn't sit on the couch and watch TV! Seriously? Sitting at the desk your back was to the TV. Worst layout I have ever experience in a Comfort Suite. Maybe it was because we had the end Suite? The Suite did have a window on 2 sides but the windows were both dirty and had moisture between the panes making it impossible to really see well out of the windows. Gave the Suite a "dirty" feeling. When we moved the couch to angle it so we could awkwardly watch TV we found a bunch of stuff behind the sofa on the floor! Wonder when and how well this place was cleaned? Property only had 1 elevator and that always had a large cone in it warning about a wet floor since it was used by people going from the pool back to their suite, not very appealing. Temperature control was impossible with the room controls, either got way way too cool and then when you moved temp up a bit the ac never came on and let the room warm up. As such, not good sleeping at this place. Sorry that we spent 3 nights here. Only redeeming factor at the hotel was the very friendly staff along with the good "bag" breakfast they provided even though when we stayed most properties had returned to their normal breakfast service but not this one.
Not clean, no internet,even went looking for another hotel in the area
Avaliou em 24 de Julho de 2021
We didn't expect much but that was beyond .. We found hair in the bed, crumbs in the room, and spoiled banana by the coach... When we went to complain, we were told that hotel is fully booked but front door lady came and pick up the banana. It was advertised as free wifi... But no wifi was detachable.. when went to the front desk and was told that many guests complained but front desk computer has service... Front desk lady was friendly and nice but hotel is not worth it.. especially at the age of covid, hotels should up their game in term of cleaning but this was pretty dirty hotel... Won't recommend
Avaliou em 30 de Junho de 2021
Check in was easy. Very friendly young lady, Cassie, was there at check in and check out. Super nice gal! She gave us extra towels when requested, no problem. Grab and go breakfast was the best we’ve encountered. Breakfast bag included choice of jimmy dean sandwich or breakfast burrito, plus orange or apple, pastry, granola bar and choice of bottled apple or orange juice. Only 2 of us went down for breakfast, but when requested, Cassie gave us 4 burritos to take to our room for the others.
Room was comfortable. We had a queen suite. Two queen beds plus a sofa bed. Lots of room for us. Room had a fridge and microwave (to warm up the breakfast sandwiches).
The only reason for 4 stars is no ice machine in the building. Second floor machine was out of order, sign said use first floor. I heard staff tell someone else the first floor machine has broken two days earlier.
Solid dependable overnight lodgings
Avaliou em 27 de Junho de 2021
We weren't able to return to our favorite hotel in this area because it was booked. We found this property to be a very nice alternative, if a bit out of the way for our particular purposes.
The front desk clerk was friendly and efficient at check-in, recognizing our reservation immediately. Room 405 was better than I expected. The 2 queen suite layout was pleasantly roomy. The couch in the sitting area was typical for rooms like this, and was comfortable with loose pillows to tuck behind our backs. We appreciated the TV volume having been set to a lower level before we turned it on. The air conditioning was very effective and not loud; it never disturbed our sleep. Our bed was quite comfortable and we slept very well. This room is very quiet; never heard any outside noises, and didn't even hear the guests in nearby rooms.
The roomy bathroom was thoroughly clean and looked brand new. The marble countertop was handsome and provided ample space for toiletries. The shower was great: plenty of pressure, temps easy to control, drain ran well, shower curtain never billowed into the tub, water wasn't overly soft and soap rinsed off quickly. The toilet paper was quite a reach from the toilet. I'm 6 ft tall and I had to lean to reach it. But that's my only quibble with this very comfortable room, which was an excellent value too.