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Avaliou em 19 de Setembro de 2021
We booked here last minute as our booking at Holiday Inn Wigan was cancelled due to a government contract until January 2022??!
Checked in on 01/09/21 for 2 nights, warm welcome from Sam, lovely clean hotel, friendly staff, nice bar and great hot breakfast with the usual cereal, fruit choices as well. Quite area with a Morrisons next door and a pub opposite. Will definitely book here again. Highly recommend!!
Avaliou em 30 de Agosto de 2021
Plenty of free parking, we had an easy check in, receptionist very helpful and welcoming. Room was big, clean and comfy. Breakfast was excellent, there was a large choice from full English to cereals, yogurts,fruit and pastries, even coffee to go if you wanted. Staff were very friendly and polite, hard working especially at breakfast time.
I would definitely visit again, it was a good base to travel from, we visited Haydock park and Liverpool, train station a couple of miles away so parked up for free and got train to Liverpool .
Avaliou em 29 de Agosto de 2021
Stayed here as we were attending Tom Jones concert at Haydock Park which is a 10 minute drive away. Had a warm welcome and nice easy check in. Our room was clean, bed could have been a bit comfier but didn't have a bad nights sleep. Hand sanitiser stations were generously dotted around the hotel. We ate at the pub just up the road as we needed to be out by 5.30 which is when food is available on site that was a little disappointing but not the end of the world. We had issue with our key cards everytime we had to go back to reception and get someone to reactivate the card. When we got back early hrs Sunday we again couldn't get in but on this occasion after explaining this was the 5th time of having to get the card activated we were given a complimentary bottle of wine which was unexpected but a nice touch as we had not had a great experience at Haydock, we were tired, desperate for the loo and just wanted to get in our room. Breakfast was plentiful and all areas were kept clean at all times didn't see a thing out of place, staff wiping down the sides and clearing plates away once you had finished eating. The staff we encountered were
all lovely, welcoming and friendly. I won't ever visit Haydock again but if I'm ever that way I wouldn't hesitate staying again.
Avaliou em 8 de Agosto de 2021
Horror show! We stayed here last night returning home from a festival. It was filthy! There was mould in every corner of the room and dirt everywhere. It had a damp smell in the bathroom and there was loose hairs everywhere, at a hotel as a bare minimum you would expect it to be clean! Not a happy customer and certainly wouldn’t stay again
Avaliou em 29 de Julho de 2021
Very clean and modern hotel with great facilities.
Cleanliness to a very good standard and staff although were busy and having to multitask managed to do so with a smile and be on hand for guests needs.
Hand sanitizing gel stations located generously around the hotel and outside of the lifts.
Unfortunately the food was not good and the menu very limited unless you want some type of burger, the food came out rather lethargic looking and cold.
My room was very clean and presentable with everything I needed
Very good free parking, and a handy Morrisons supermarket in a short walking distance
I will definitely stay here again on my business trips but maybe try the pub just along the road for an evening meal.