O peso máximo do animal de estimação em lb é 44.
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 396 avaliações
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Friendly staff poor breakfast
The room we stayed in was nice. I tried asking where an ice machine was but the housekeeping staff didn’t really understand English. I asked another lady and she said she didn’t know. I called the front desk and she tried to tell me it was on every odd floor. She was very hard to understand. The grab and go breakfast due to COVID was terrible. 2 apples, a juice box and a granola bar. Why not a decent muffin or pastry item. Just sad. I choose a hotel with breakfast included for a reason and then get just that. Not happy!
Great place close to the airport
The property is fairly new and half of it is the Fairfield and half of it is the Residence Inn. Staff are super friendly and efficient, wifi is solid. The restaurant has some decent choices for dinner. Breakfast is the usual buffet style and in my case included. Lots of choice and everything was fresh. I will stay here again. The only downside is you are nowhere. There is no other restaurant in walking distance. The front desk staff will gladly call a taxi, just don't expect to be able to do much without a car.
We booked our stay at this hotel as they offered and I quote, "Airport shuttle service, upon request, complimentary, 24 hrs,7 days a week". This was not the case during our stay. They had one employee working so they said they would not honour this service and said I would have to pay my own cab fare to the airport. This is totally against what they say on their website. The on duty mgr. argued that I requested it and they couldn't provide. Nowhere does it state, "upon availability"! We will not be returning to this facility again.
A Wonderful Family Getaway
After having booked this hotel for our annual Christmas break shopping « getaway » I was a little worried... It seemed to have mixed reviews and we weren’t sure what we were going to find once we got there. However, in this case, we were happy to have had a wonderful experience. Which means that hotel staff must have been informed of what was being said about them and their place of employment (which is what the manager responding to the mixed reviews said would be done), so thank you for addressing these issues! When we arrived at the hotel we found a modern, spacious and clean building! The front desk staff was pleasant and helpful. Throughout our stay, staff members we encountered were polite and efficient. They were prompt when dealing with such things as pool towels and an extra bedding request. The pool area was great for kids, however, the water could have been a little warmer. Our kids coughed quite a bit after a few hours in the water (as were other kids) but we know this to be a regular occurrence at busy pools, but it would be great to have that checked out. Ventilation may need some attention... I must add that the employee in charge of the pool equipment came quite often and checked the water regularly. Our room was clean and basic and just a little on the small side. However, having booked a simple double queen room, we didn’t expect much more. We’ll be booking a studio or suite next year. Yes... we will be back! It’s obvious that the hotel was well built as it was quiet throughout the building. We didn’t hear the usual stomping in the room above us or running down the hallways. Yes... it is near a train track, but frankly, we barely could hear the train and it passed right by our room. Another great thing we appreciated were the many open areas where we could meet up. There were open areas with chairs and tables here and there which were great for allowing large groups to congregate. The breakfast area was spacious and offered great options for everyone. We lover our stay, the hotel was wonderful and the shopping in the area was wonderful, from box stores to malls and many restaurant options, we may have found our new place to stay while in Winnipeg!
Excellent Hotel - Will Stay Again
Our family of 4 spent two nights in this hotel over the Christmas holidays (Dec. 28-30) . We got a standard 2 queen room and were pleased with the size of the room (very average as hotel rooms go, but adequate) as well as the amenities. The room was very clean and the beds were comfortable. The decor is also quite pleasing both in and out of the room. We liked that the TV in our room was a smart TV with access to Netflix and Youtube, however the cable is also great and there was Sportsnet to be able to watch hockey games. We really appreciated that the hotel provides travel cribs and saved us from having to pack our own It was awesome to have an actual crib and not just a playpen. Our son was both safe and comfortable. We brought his own mini-crib sheet and bedding for him, which was a huge benefit as the hotel only provided a flat sheet for the crib, which isn't the safest option as a child could easily become entangled in it. We made great use of the pool. I will say that the pool is not very large for the size of the hotel, but it's a great family pool. It was pretty crowded over the weekend, but Monday morning we were only one of maybe 10 people in the pool which was super nice. This is a family pool, not a place to just chill or do laps (not deep or wide enough for that). We loved the location. It was super easy to find and so close to shopping, restaurants and entertainment. One of our favourite parts of our stay was the continental breakfast. This hotel had one of the best continental breakfasts we've ever seen! There was something for everyone, even our picky toddler with food allergies. The waffle bar is amazing! I loved all the different syrup and toppings available (whip cream, raspberry sauce, nuts, chocolate chips, etc). We also loved the coffee bar with flavoured syrups - add a little whipped topping from the waffle bar area and some cinnamon and cocoa powder, and there was no need to venture out to find a Starbucks! We were a little worried that the hotel would be loud with all the families staying there, but we heard nothing. No doors slamming, no running in the halls, no TVs from other rooms, nothing. We slept soundly. We were also facing the train tracks and only ever heard 1 train. Thank you for a great stay! We're looking forward to staying here again in the future.