O peso máximo do animal de estimação em lb é 75.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
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Praticamente dentro do aeroporto de manchester, padrao hilton com café da manha estilo internacional quartos limpos ambiente seguro. Preço do taxi ate o centro 20 libras. Tem shuttle para o aeroporto, trem para o centro na frente do hotel se não quiser sair se taxi
Sleep and Fly
Um hotel muito próximo (quase dentro) da area de embarque e desembarque do aeroporto da cidade de Manchester (Reino Unido). Está também a menos de 5 minutos a pé da estação de comboios com ligação direta ao centro da cidade. Quartos muito cómodos e com qualidade superior. O serviço de restaurante é que deixa muito a desejar para um serviço "Hilton"
After my flight was cancelled at 11pm, I was put up in the Hilton Manchester Airport hotel as my flight was rescheduled for 5pm the next day. The Hilton were brilliant - they picked me up in a shuttle and dropped me off at the hotel. They offered free breakfast and I was allowed a late check out at 2pm. In the time, I relaxed at the reception where there is free tea and coffee. I also spoke at length to the manager - I think her name is Sandra. She was lovely, a real asset to the hotel. The whole experience was so relaxing and I was so relaxed during my flight and when I arrive at my destination. I would stay again.
Being a hospitality professional for more than a decade I have never seen an amazing place like this. Communication disaster, lack of basic knowledge on Key Workers and completely unaware of their own policy. If there was a negative rating, I would have gladly given it to this property. It will be long review so be patient because I had never felt this level of discomfort ever in a hotel as I felt talking to Muhammad Waqas “Vicky” to be very precise (I’ve never seen anyone introducing their self by their nick name at work) We landed in hotel 1:30am only to find out this hotel only takes “key workers” I rang the number on the door to speak to someone, a lady picked up a phone and asked me to wait while she come out. Vicky and the lady came to the front door to tell me that they can’t give us a room because we aren’t a key workers. I was shocked to hear as I currently work in supermarket. I was also told by Vicky that “we are only taking bookings for NHS staff” Conversation ended but I didn’t give up and rang central reservation to discuss this incident. After half an hr wait, central reservation agent took 10 mins to listen to me and kept silent on which I had to remind him that I am expecting more than silence from his side and then he transferred the call to his senior agent. I can’t remember her name but I explained I was refused to enter hotel because I’m not a key worker and hotel is only taking NHS staff. She put me on the hold for another 10 mins and then twisted the whole plot of my complaint and said to me “but we aren’t offering discounts on special rates for key workers” and I was like WT*??? Who is asking for discount? I only need a room to stay one night and I’ll leave for airport after checking out in the morning. She then said to me I have been told a different story by the hotel staff and reservation agent. I insisted I only need a room, I’m not looking for a discount for being a key worker. Any way, she offered me to make a booking over the phone but I chose to go back to hotel and book it on the desk. So, I reach hotel again and this time Vicky refuses again by saying that we’re only letting “critical staff” in this hotel. Now that was a shock for me because half an hr ago he told me he didn’t think supermarket staff is a key worker and after speaking to reservation agent he changed his statement from “Key Worker” to “Critical Worker” Devastated, I tried to explain it to him that he isn’t aware of the difference between both. He said it’s the hotel policy. I requested him to show me his hotel policy which he refused to discuss further and told me to come in the morning. This was the worst hotel complaint handling I had ever seen. Absolutely unprofessional and rude. I rang again to central reservation that the manager refused us the room and she then admitted over the phone that they had no such policy. Right after that the line was dropped as she wanted to speak to hotel personally. No one called me back. I’m pretty sure they had my number in the screen and all calls were recorded. No one bothered to ring me back or discuss this problem with me. Instead I was left outside of the hotel with the worst hospitality ever. That explains the 3.5 rating of this property.
The hotel is lovely and in a great location for anyone wanting to travel My concern is that when i visited the restaurant I asked for an allergen folder, which these days i might add is a legal requirement, i was presented...eventually... with freshly printed sheets of paper - i got the information I required in the end - but at a Hilton I expected more.