Informações do estabelecimento
Saída até: 11:00
56525 Twentynine Palms Highway, Yucca Valley, CA 92284, USA - Yucca Valley, California - Estados Unidos - 92284
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Free hot breakfast is always a big win
Avaliou em 6 de dezembro de 2022
I travel a lot and this was the first time I went to a best westerns and first time I had a hot free breakfast in a long time it was a great surprise. Made my travel that more enjoyable during my business trip. Thank you Best Western
Avaliou em 28 de novembro de 2022
I have used Best Western in the past but not in this location and my experience has been pretty good. But my very recent visit (came back yesterday) to the Joshu Tree BW, was horrible. Room, particularly bathroom was dirty and quite old (shower set up is so weird, water don't get hot and pressure is low) . No hair dryer in the bathroom, asked several times they couldn't provide as they ran out. No blankets in the room (Cold and using heat in the room makes the air dry, so couldn't sleep at all the first night). Stayed 2 nights, my room never got done as the cleaning lady was short handed and per my insistence (had to locate her on my floor) just did my bathroom and left the trash behind. Breakfast was horrible, first day they literally had nothing and blamed on holiday (seriously ? ) you don't know people visit over the holiday and prepare. Second day they stocked but quality was just terrible , nasty egg (from carton) cheap bakery. They said the place is run privately , must be a cheap owner. Stay miles away from this place.
Avaliou em 27 de novembro de 2022
Check in set the tone for our stay. The BW associate was disinterested & indifferent. The room was cold, the heater didn’t work, no extra blankets, the bed was hard(not at all the standard we are accustomed to at BW hotels, dishes were left dirty in the drawer/cupboard, microwave didn’t work, breakfast was absolutely substandard & staff was indifferent, dirty tables, ran out of food with 1.5 hours left in the breakfast offering window 2 days in a row. Blamed it on Thanksgiving weekend, low stock & understaffed, however Thanksgiving comes the same time every year …… absolutely poor planning & absolutely disgusted with lack of accountability. Also paid significantly more for each night than we paid the previous 6 nights at the BW in St George, Utah and received unparalleled treatment & value for our money.
Stayed Thanksgiving night
Avaliou em 26 de novembro de 2022
Customer service, front desk and phone operator were excellent. Very nice, responded quickly. Pillows were too soft. They could have had extra blankets as it was very cold outside. Breakfast ok. Coffee should be better but ok. Hotel was full, surprisingly it was quiet.
Avaliou em 11 de novembro de 2022
The bed was very uncomfortable, the shower was so difficult to use that they must have had complaints before as they had a directional placard - and it was hard to follow. The breakfast was the worse “free” hotel breakfast that I have ever had. Nasty tasting carton eggs, no meat products, pastries that looked like they had painted on frosting, and greasy deep fried potatoes.