O peso máximo do animal de estimação em lb é 15.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 853 avaliações
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Beautiful resort, absolutely gorgeous views. I have travelled all over the place and the views from my balcony were the best yet - perfect sunsets and sun rises, I get nostalgic just thinking about how gorgeous it was! The staff were so kind and the food was delicious. I would highly recommend to anyone. Hopefully I will return, best resort that I have ever been to!
Great hotel, very relaxing
We spent 6 nights and never left the resort which was our goal. This was our 2nd visit, the first one being 10+ years ago just after the hotel opened. We have been fortunate and have traveled quite a lot and I also worked in the luxury hotel business for 13 years. This is, if not our favorite, one of the top couple of hotels in terms of view, rooms, physical plant. Every room faces the ocean for incredible views. Very private and romantic, each room has a plunge pool. The sections over the blue tile pool are much more private the the sections over the darker bottomed pool. The rooms are well appointed, I know guests who dont leave their room. It's that good! The food at the resort is good not great, meaning there are no memorable meals. Prices for F&B are ok for Mexico. Not cheap but not super expensive. The service overall is very good, friendly staff. Kudos go to Eric in Las Rocas, Danny and Frank at the pool. These gentlemen made us feel very special. Our only complaint is that this should be an adult only hotel. There were small children which didnt necessarily ruin our stay by any means but its something to be aware of. Ultimately, we would not hesitate going back and recommending Cala de Mar to anyone.
AMAZING! Perfect Resort for Couples
This experience was beyond our expectations! The service was wonderful and everyone on the staff was so incredibly friendly - most knew us by name. The food at the resort was FANTASTIC. We went to other top rated restaurants in Ixtapa, but nothing was as delicious as what was at the resort. By far, the best seafood my husband and I have ever had was at Cala de Mar. For the resort itself, it is even more beautiful than the photos. The view from the room out onto the coast is superb and vast. We did the couples' massage, tequila tasting class, and cooking class and enjoyed them all. The cooking class was our favorite and we got to share this experience with Chef Noe, who was so friendly and an amazing chef. Being from Texas, we have been to Cancun and Playa del Carmen many of times, but Ixtapa was the best experience we have had in Mexico to date! Rich in culture, amazing coastal views, beautiful beaches, great food, and the friendliest people. We will definitely be revisiting Ixtapa only to stay at Cala de Mar!
Initial contact very disappointing
I booked online and the reservations team has a lot of training to go through, they were very rude. They set the tone prior to arrival and did nothing to revert this. I even wrote to the so-called manager and never received a response. They acted as if I had to beg them to not cancel my reservation, when I fired back telling them to cancel and that i would go to the Thompson did they change their attitude and gave a less than expected type of service that should be offered.. I was about to change my reservation to the Thompson (wish I had done this) but decided to give them a chance because of their wonderful reviews and treatment they supposedly offered. I did tell them we would be on our prolonged honeymoon and not even a letter from the GM was left in the room, reading the reviews they supposedly offered a turndown service and a guacamole with beers amenity every day.... never saw this, never received this. They never apologized for the initial reservation treatment, simply cast it aside and pretended nothing happened. Seeing that the hotel was not even 20% full it doesn’t surprise me, even at low season this is LOW The level of disinterest and negligence are beyond me. If management doesnt start addressing this matter, their reservations team may just be their low reservation problem, never have I ever encountered such an incompetent reservations team in my life, that made my vacation planning so stressful prior my arrival. BUT On the other hand, everything in the hotel is pristine clean! The rooms are amazing with beautiful views and the plunge pools wow, we never felt the need to leave the room. The complimentary drinks in the minibar was a nice touch. The service from the men attending the pool and restaurant was always above and beyond nice and willing to always help. The food could be better, pretty average to be honest and cooked in too much oil. But they use fresh ingredients found locally which make it really good.
Amazing Hotel in Ixtapa
We were transitioning from a rustic yoga retreat in Troncones to Ixtapa, looking for a nice hotel relatively near the airport. Found the Cala de Mar on TripAdvisor and booked it. This place is AMAZING! Greeted with a fragrant and fresh wash cloth, then tamarind-infused water to refresh, and escorted to the lobby. Staff (our personal assistant was Daniel) were so nice, friendly, and informative. And the room: wow! Wonderful deck looking out over open ocean, and our own private pool! Absolute luxury at a very fair price. We did not want to ever leave this place! Highest recommendation!!