Este encantador hotel fica em Market Center.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 80 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Bait and switch
This is the first 1 star review I can recall writing on Trip Advisor. I am a Bonvoy platinum (titanium at the end of this week) and I have a confirmed king room pool view reservation at this hotel, but when I show up at 11pm they tell me they simply don’t have any more rooms and that I’ll be sent over the Aloft next door instead. To a smaller room, no kitchen, lesser amenities, loud, low floor(2nd floor) with no view. Then the front desk guy tells me my new rate at the lower quality Aloft is $220/nt. My original reservation at the Element was $175/nt. But he’s going to do me a favor and put in the same $175 at the Aloft..... the same price for less of a product. I attempt to ask how this is right, given I had a confirmed reservation and I’m a loyal Marriott customer but neither one of the two people I talked to at the front desk couldn’t have cared less. Both replies were “yeah? Well I just got here so....” and shrugged their shoulders. Terrible customer service, no offer to make anything right. Avoid it - I reserved and was charged for a Cadillac and they put me in a Chevy Cobalt.
Better than expected
I stayed in a king room with a sink, cooktop, and a large refrigerator. Modern clean design with a very nice lobby. Happy hour served complimentary white/red wines and an amber ale/lager beer. Olives bread and cheese was also served. I enjoyed the pool and fitness center as well.
My husband and I live locally. While we were remodeling our home, we stayed here with our 2 dogs for more than a month. We talked to MANY hotels in the area, but after speaking with Anthony over the phone, we chose Element sight unseen. Not only was he exceptional while talking with him over the phone, the service he provided during our extended stay was equally exceptional. He took great care of us, along with the rest of the team (Tara) and the ladies in the breakfast lounge. We would stay here again in a heartbeat because of the experience he provided to us. Anthony is a superb representative for Element, and we hope you’ll reward him for his customer-centric attitude. Thank you!!
Clean, Comfortable, Courteous!
My husband and I celebrated our anniversary by having a weekend staycation here and it was wonderful! The staff was friendly and hospitable, especially Emma and Grant at the front desk. They arranged a nice amenity to be delivered to our room to celebrate our special occasion! I wish I got the name of the gentleman who delivered it to our room because he was also very kind. The breakfast was delicious and the ladies who worked there the mornings that we ate there were also really nice (I wish I got their names, too!). The room was spacious and quiet (you can't hear your neighbors or activity in the hallway), and the bed was super comfy. We chose to not have our room serviced by the housekeeping staff but they always smiled as we passed them in the hallway. If I had to have a con, it would be the parking aspect. There weren't a lot of spaces at the front of the hotel (and a few cars that were parked in the front took up two spaces *eye roll*). There's a huge parking lot behind the hotel, though, with plenty of spots. There's no back entrance into the hotel but there is a side entrance. It's not a far walk and it's pretty well lit, but if I was alone and parked in the back, I would feel a little uncomfortable walking to the hotel at night. Overall, we had a really great experience and would definitely stay here again. Thanks for a nice anniversary weekend! Highly recommend!
The staff was so friendly and helpful. Beautiful hotel. Not a big breakfast selection but it was good. Only issue was the shuttle driver going to the airport was late (need to be there at least 5-10 before leaving to put the luggage in the car and people to get in) and was playing gospel and religious music. I didn’t appreciate that at all. It was 100% inappropriate. Other than that, our stay was wonderful.