Nestled in the residential area of Mallorca's capital, the Hesperia Ciutat de Mallorca hotel perfectly juxtaposes the old world charm of Palma with its fresh, contemporary décor.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 563 avaliações
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O hotel tem boa localização, perto do centro. O atendimento atendimento foi bom. Quarto bastante amplo, reformado e confortável. As áreas externas que precisam de melhora. Tem estacionamento gratuito, mas a depender do momento pode não encontrar vaga. Aconteceu com a gente algumas vezes, mas não tivemos problema em estacionar na rua. Fui em setembro de 2018.
New Year's eve celebration
My wife and I have stayed at Hesperia, since the 26th of December. We would recommend staying at this hotel for a few reasons :Friendly staff, spacious rooms with a balcony, nice gym, pleasant swimming pool, all the staff are prompt to assist you at all times, good mini bar, great and fast room service. I would like to add that "Silvana" (restaurant /breakfast/ attendant), she's a lovely person, super friendly and professional. Ps* Tonight is New Year's Eve and we're off tomorrow!
Nice clean hotel
We stayed for four nights and found the hotel, on arriving was very clean and spacious with well kept grounds. The staff were very helpful and welcoming and offered advice on local areas and local transportation. (Bus stop and taxi rank outside of hotel) The room itself was very big with a king size bed and spacious bathroom and balcony. The furniture was modern and along with a decent size t.v. was comfortable. The room has a mini bar which we found to be a little expensive but did have a free safe in the wardrobe to use. We did not have a meal in the hotel as it was not within the package but with the breakfast between 14 and 16 Euros ate outside. We did not enquire about the evening meal but was only served after 20.30 which was a little too late for us. Because it was the back end of the season the small snack bar was closed meaning we had to go out for every meal/drink. A kettle with tea/ coffee making facilities in the room would have been welcomed because of this. The hotels location is not ideal as it is half way up a steep hill and some distance from decent restaurants to eat and about 45 minutes to an hour away from Palma centre unless you want to use a taxi each time you go out. The noise of traffic on the road outside was a little too much at times which restricted us opening the balcony doors as we were facing the front of the hotel. The hotel is in an elevated position but has no sea views as it has a large high rise hotel and several smaller buildings in front spoiling the outlook over the marina and Palma itself. Because of the time of year it was generally quiet which is not a bad thing but we felt the hotel lacked one or two things. I cannot comment on he gym as we did not use it but the pool outside was very pleasant but far too cold to swim in. Overall, a nice clean spacious hotel but a little too far outside of the main town for us.
Booked for a last minute holiday with the family - was very reasonably priced! Lovely little hotel, very clean with lovely staff and decor. The rooms were great - lovely big bathrooms and hot water, great showers. Pool area wasn’t huge - but big enough! The only thing I could give negative feedback on is the location - it’s slightly out of the city. If you don’t mind a 20 min walk or a 5 min drive, highly recommend. Has shops and small cafes nearby and a shopping complex.
Beware of Insects in the room!! Cockroaches
Terrible smell every time you enter the room, also bathrooms were dirty in the corners of the shower. Shower door was also broken. Easily fixed with some spray and a mop and some cleaning clumps of dust under the bed and there are cockroaches in the walls we returned to the room after a day of sight seeing and found at least 20 cockroaches crawling around. Hotel is clearly aware of the problem but tackle it with a bug replant in the bathroom. Would also be good to make guests aware as some would prefer not to have the toxins Staff were very nice but someone needs to know how to clean a room properly as the standards are not high at all. Hotel needs a major re-vamp as location was excellent. Have attached some images to share. Hotel website images are very deceiving