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The hotel is located in San Carlos' La Fortuna, specifically in the zone of Arenal, known for its famous Arenal volcano. The hotel is immersed in the mountains at the foot of the Arenal volcano and is a true oasis of peace enriched by lush vegetation and wildlife diversity. The...
More about the hotelThe hotel is located in San Carlos' La Fortuna, specifically in the zone of Arenal, known for its famous Arenal volcano. The hotel is immersed in the mountains at the foot of the Arenal volcano and is a true oasis of peace enriched by lush vegetation and wildlife diversity. The hotel is designed for total relaxation in a romantic yet family-friendly atmosphere and features an adventure concept. There are a total of 62 rooms at this club resort. Facilities include air conditioning, a hotel safe, conference facilities, wired and wireless Internet access, room and laundry services, as well as a car park. Guests can enjoy a drink in the café or bar or dine in the restaurant. All the rooms have direct views of the volcano and feature air conditioning, cable TV, wireless Internet access, a telephone, safety box, minibar, and a terrace or balcony. All are en suite with a shower, warm water and a hairdryer. Further in-room amenities include a double bed, and tea and coffee making facilities. Guests are invited to take a dip in the outdoor swimming pool which also has a poolside snack bar. Sun loungers with parasols are laid out ready for use on the sun terrace. Guests can also unwind in the hot tub or sauna or with a massage or spa treatment. Water sports available for additional fees include waterskiing, jet skiing and canoeing. Guests can also play tennis or pool/snooker or go biking (all for additional fees). The hotel serves a continental breakfast buffet. Lunch and dinner are served à la carte and in buffet form.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 1498 reviews
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Great grounds great staff great stay
Spent three nights here ad it was wonderful. the grounds are beautiful and the views are even better. staff was very friendly and helpful. great resort but if you're looking to be hanging in fortuna is a bit inconvenient. restaurant on grounds isn't bad but it is rather pricey in comparison to meals you can buy in town.
Needs renovating
This place was disappointing. We paid extra for the lake room and it was not worth it. The grounds are pretty decent but the room itself was so run down. The jacuzzi looked about 30 years old and so gross. The sink and vanity were all cracked and chewed up. The whole bathroom needed a gut job. The rooms were also close to the road so it was pretty noisy. And our ac unit did not work.
Ok, but not great.
The cabin rooms look cute on the outside. Nice enclosed area to sit outside plus a balcony with good views. However, inside was dark. Only one very dim light in bathroom. No accessible plug for the coffee pot. There's a narrow paved road that goes around resort. You park your car right against curb, so getting in and out is difficult. The breakfast buffet was the usual, beans, rice, scrambled eggs, fruit, bread and coffee.
Spa
Spa was excellent. Thank you to Fernanda,Rocio,Melissa and Karol. We had the couples massage and it was excellent! The facilities were very clean and the staff were very accomodating. Very relaxing and not rushed at all.
Family trip
This hotel has a good location with very good service and different kind of activities like bird watching, hot springs, hikes etc The only problem here is they don't have wifi in the rooms but they do have a little wifi zone with good seats. If you don't care about WiFi this is perfect for you.