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very nice location
Opinión escrita el 7 de Octubre de 2019
the hotel is nice , the location was amazing directly in fron the beach the view was incredible .
th room was clean enough and smelled good , the food was a litle bit poor for a 3 starts hotel as well as the reception , the guy at the reception was not nice .
everything is okay but could be better
Worst hotel ever
Opinión escrita el 1 de Novembre de 2018
And the arrogant staff say we are the racists....
We booked in advance for a week. When we arrive, they speak English, explain what we can't do and ask to pay. They give us the key and say where to find the room...there ends the English....
Small rooms, with cleaning when they feel like it, changing towels...they take away the used ones and you can go and ask others at the reception.
Asking for ice in the drinks...you get one cube if you are lucky, because they don't have a lot of ice....yeah right, not for us...Turkish and Russians get a glass full.
All-in till 22 hrs, they stand there at the self service machines shouting "finish ! 10pm" yeah, right again...only for western-europeans.
Food, if you are early at the buffet there is food ready, but then again, you have to like minced meat and guts....
You can email them or send a message, while there to ask something....you see the've read it but... indeed no answers.
If you ask something at the reception in English, they (do like they) don't understand you you and answer "go outside and ask there".
At the end, when you write a review with the less positive points the just answer that it's Turkey and that racism is a disease.... I wrote them several messages to talk it out...indeed, no answer...
Well... been to Turkey lots of times, never had such an experience !
Its OK, but.....
Opinión escrita el 23 de Octubre de 2018
The Balik is a 99% all inclusive hotel, mainly catering to russian and east european tourists. We booked 2 rooms on a bed and breakfast basis through EasyJet.
On arrival they didn't have any rooms, so they put us in the Tuna Apartment Hotel directly opposite for 2 nights, and gave us 2 days free internet as compensation. Then we moved into the Balik.
We had 2 side sea view rooms, 1 on the 2nd floor at the front of the hotel just above reception, another on the 1st floor at the back of the hotel which did not have a sea view. Both rooms were spacious, clean and comfortable with only minor criticisms like the TV being stuck on a german channel, and the shower head spraying water in all directions. For the price we paid, the rooms very excellent value.
Wifi is extra, and somewhat spurious, but whether this is a fault of the hotel or turkish wifi in general, who knows.
Tip: the bar on beach 21 (the Balik Hotel beach) offers free Wifi.
OK, now the bad points. Breakfast. It's a buffet. The juices on offer are all made from powder, as is the coffee. There are hard boiled eggs, plus hot dishes (usually courgettes, peppers, fried potatoes, and a couple of times turkish sausages) which I suspect were leftover from the last nights dinner. There is also bread, cheese, tomato, cucumber, jam and honey. Note there is NO fresh fruit, pastries or cakes.
Because the hotel is "All inclusive", the bar only serves small glasses of wine or beer, and closes at 10pm. The barman will serve you if you are not wearing the all inclusive wrist band, but will charge you 50% more than anywhere else in town, and pocket the money (there is no till at the bar).
The swimming pool is small, with few sunbeds, but the beach is right across the road, and it is sandy.
The kleopatra balik hotel in alanya.
Opinión escrita el 14 de Octubre de 2018
I have just returned from an 8 day stay at the kleopatra balik hotel in alanya. The hotel is located across from the beach. The rooms are basic but clean. That's the good news. The bad news is that the all inclusive is a sham. There is No fried food. There is no desserts. There are no sun loungers on their tiny strip of private beach. You have to pay for them. The food is the worst i have ever seen. All they cater for are the Russian and German tourist. If you like salad you will be fine. We had one meat dish in 8 days. We spent a small fortune having to eat out. The staff are unsmilling and miserable looking. Please avoid this hotel if you are British.
Uncomfortable and low quality stay
Opinión escrita el 11 de Septiembre de 2018
I paid a premium price (over $1500) for a 10 day stay at this place which promised all inclusive experience. What I received was torn towels, extremely uncomfortable beds, dirty bathroom. The whole time we did not have room cleaned or serviced for fresh linens.
Food...where do I start? If you're vegetarian I guess it would be fine. Salads, fruits and vegetables, low quality cheeses. Nothing else!!! No protein. I had to eat elsewhere. Drinks, ice cream, place on the beach had an upcharge.
I am fighting with them for a refund at the moment!