A hotel that doesn't care about its guests and even tries to poison them.
Reviewed 8 September, 2021
A trip to the Blue Wave Suite Hotel was purchased from a Polish travel agency who assured us that it was a good hotel. According to the local and travel agency rating, it was supposed to be four (4) stars. After landing at the airport in Antalya, the journey took 4 hours to the hotel (140 km). It was way too long. However, the worst part was waiting for a room which took another 2 / 2.5h. From the departure from Poland to the accommodation in the room, it took 10 hours plus 3 hours of check-in at the airport, which gives a total of 13 hours of travel. we were exhausted, but no one was interested. The lady at the reception gave us a card with a description of the meal times in the restaurant and it turned out that she had lied to us. Because lunch started regularly around 12.30pm and lasted until 2.00pm, and she told us to come at 1.15pm and end at 2.00pm. The same was true for the dinner, which was supposed to start at 7:30 pm, and in fact other guests were instructed to come at 7:00 pm. There is no afternoon tea at 4:30 - 5:30 pm, it just doesn't exist.
We were treated as a worse customer and lied to about the functioning of the entire hotel.
Upon receiving the room card, it turned out after the first day that one of the two beds was broken and there was a hole in it, but no one cared (in the main building). The rooms are not cleaned thoroughly. The toilets are not disinfected or washed. Everything is rubbed and stinks terribly. Additionally, the floor is dirty and black. She was not washed even once in 7 days. The meals in the restaurant are dispensed by the service who puts everything on the plate, so we have mixed food that is hideous. Meals are overcooked and full of water, often spilling over the plate. Peppers are added to everything in huge amounts. The meat is of poor quality, so you may have stomach problems. You get the impression that there are a limited number of ingredients that are made into different shapes to confuse the customer. Most of the meals were made of powder, dough only of powder. Also from the powder were drinks such as orange and pineapple juice as well as all the coffees.
The worst thing, however, was that in the restaurant the staff served cutlery with bare hands and without gloves. Sometimes it happened that the cutlery was in paper.
Many times, women are harassed by males and harassed, despite reprimands. Dangerous people and ugly behavior towards women. Take care when you go there.
The beach is private and takes about 12 minutes to get there. You do not cross the street, only through the tunnels under it. There are special places for this, otherwise you may lose your life. First of all, be careful in the sea, because there are so many stones that can cut you and even cause an accident.
We do not recommend this hotel, take care !!
Reviewed 6 August, 2021
There were too many guests and we were often not able to find a place to seat when eating food or having a drink. Internet was definitely not a high speed internet. You were almost always forced to stand in lines waiting for food or drink. You don't have water bottles in hotel to take, but you either have to buy them in the market and fill them in hotel or to wait in the line to get a glass of water. It could have been much better experience.
Blue Wave Suite Hotel
Reviewed 4 October, 2020
Great hotel, great service! The stuff is very polite, ready to meet all your requests. The hotel location is also good, near the private beach with bar and beautiful decoration. In addition to that, if you want to go to some day trips and excursions, I highly recommend the tour agency near the hotel called Prenses Tour, with great prices and the most polite person we met in Alanya that works there, called Murat Turan. He has excellent knowledge of English, too. Really good tours and great experience.
They really care!
Reviewed 27 September, 2020
The hotel is exellent, these people do there best to help you enjoy vacation. Food was delicious. The stuff works even more than needed, rooms are always clean, there is everything you need in hotel room. And hotel is close to the beach, which is decorated in an interesting way. So if someone complains - don't listen to him.
My vacation in Turkey.
Reviewed 4 October, 2019
Lovely hotel, lovely stay, I was very satisfied! The trip left a lot of impressions from the rest in this beautiful province of Antalya. A lot of sun, warm sea, kind locals and the uniqueness of the Eastern flavor, rise in my imagination and cause a smile from the memories of this country. I will go more than once!