Clubhotel Riu Guarana

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$ 97

TripAdvisor Review

Based on 3148 review

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The Hotel Riu Guarana is located in a unique setting which makes it the ideal place to take an authentic vacation to Portugal's Algarve. This all-inclusive hotel on Praia da Falésia offers you free Wi-Fi in the common areas, the best culinary options, fun entertainment programs and RIU Hotels & Reso...

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Property Info

The Hotel Riu Guarana is located in a unique setting which makes it the ideal place to take an authentic vacation to Portugal's Algarve. This all-inclusive hotel on Praia da Falésia offers you free Wi-Fi in the common areas, the best culinary options, fun entertainment programs and RIU Hotels & Resorts' exclusive service. The Hotel Riu Guarana has over 500 recently remodeled rooms distributed between two buildings. All of the rooms at this all-inclusive hotel on Praia da Falésia have the best amenities such as a mini-fridge, air conditioning, satellite TV and a balcony or terrace so that you c...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool.
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequently24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesMeal service changed to increase securityThe use of a mask is mandatory in the establishmentBabysitting or childcare (surcharge)Illuminated path to the entranceElectrostatic spraying used in disinfectionMultilingual teamNumber of outdoor pools: 2Beach umbrellasBar / LoungePamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access andPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a picnic area and barbecue grills.Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, aTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complRelax at the full-service spa, where you can enjoy massages. You''re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an outdoor tennis court. Th

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1603

  • Very Good

    1096

  • Good

    338

  • Reasonable

    82

  • Bad

    29

Travelers profile
  • Business

    7

  • Couples

    1411

  • Solo travel

    23

  • Family

    1232

  • Friends getaway

    184

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Lovely lovely staff

Reviewed 4 november, 2021

My Daughter and I stayed at the hotel for a week at the end of October. A much needed break! We had a wonderful week together and it was made magical by the caring, genuine and thoughtful staff. Claudia on Reception was a gem and left a handwritten note and toys in the room for my 6 year old Daughter. Kelly from Housekeeping arranged my Daughter’s cuddly toys in a different pattern every day (see photos), Allyson made us so welcome at dinner (merci!) André was brilliant at the kids club and Vanessa was just the kindest, sweetest person I’ve met in a long time. So many other people who’s name I’ve forgotten. What astounded me was learning that the week we stayed was the final week before the hotel closed and none of the staff had any idea if they had a job next season. Imagine having zero job security, knowing the hotel was just about to close in a few days time - and yet still putting 110% effort in to make sure all guests had the best possible experience! Says a huge amount about the values of the staff as they are all so hard working too. Yes the food was a little repetitive in the Buffett and it was a shame that only one restaurant remained open, but we had a fantastic time and made even more special by magical people. And I cannot get the Riu anthem out of my head!!! (Madre Tierre) Obrigada!

615SarahS615

Very good hotel for family with kids

Reviewed 3 november, 2021

I stayed here with my 2 boys who enjoyed the activities by the pool as well as Kahoot quiz in the evening. As we are vegetarians from India, we had very few options in the restaurants. It would be great to include some cooked vegetarian dishes for people like us. Other than that i am pretty happy with the rooms, proximity to beach, availability of local services and much affordable taxi rates.

Amarendra D

Average

Reviewed 1 november, 2021

Food was nice. Rooms clean, nothing spectacular about the hotel like the other Rius I have stayed in. The animation team never got anyone involved in activities. As a group of four 25 year olds we would have been up for darts or water polo but the animation team didn't even say hello the whole week we were there. Nightime entertainment was like a 2 star in Benidorm- singers or kareoke. Bar staff were fab though, very friendly and quick. Maids in rooms were quick and efficient. Restaurant had food for everyone. Pool is absolutely freezing. I heard its freezing all year round, maybe a heated pool and a more sociable entertainment team is needed to make this worth 3 stars. Rooms were quite bare, no tea or coffee facilities, mini fridge empty, all the little things that make a hotel 4* or above were missing. As a hospitality specialist I would advise to pick a different Riu.

shannonr337

Excellent staff, good hotel and beautiful village

Reviewed 1 november, 2021

We have just returned from the resort and have had a great experience. The hotel is due to change hands from Riu, but this didn't reduce the enthusiasm of the staff to ensure we all had a great time. By the end of our stay, all the signage was removed and within hours of leaving, the hotel was closed to guests. We had a family room three floors above the main restaurant, facing the pool and had a glimpse of a sea view from our balcony in both directions (2059). The sofa bed could be folded away fully made each day, creating a seating area. Large king size bed for the adults completed a spotlessly clean room. By the end of half term, only the main restaurant was available but there was plenty of variety. Being selective about what to eat can be important as dishes will repeat during the weak, but I enjoyed steak, a gammon joint and several different paellas over our 7 day stay. Wine and beer are available on tap for self service during evening meal and jugs of coffee provided to each breakfast table in the morning. The entertainment team were multi-lingual and full of energy, even when the skies opened two days before the end of the week and outdoor sports and activities were no longer possible. A huge thank you to Petra, who was a great support and friend to our 15-year-old daughter and got her fully involved in the land sports and water volleyball which became a daily ritual. Nightly entertainment included two different soloists and a duo. Two quiz nights were also held, so a varied package. The resort was a truly pleasant place to be. Although all inclusive, there was no drunken behaviour or rowdiness, even with groups of lads in their late teens/early twenties. The mixture of nationalities, mostly French, Spanish, German, English and Dutch seemed to be a good combination. COVID protocols had a balanced approach. Plenty of sanitising hand gel in key locations by doors, in rooms, in lifts and corridors. Room cleaning was efficient and swift each day. There is a lovely decked walkway to a small cove beach just outside the hotel boundary on the sea side of the complex. Exiting through the front door leads to a walk to a larger beach area with sunbeds and a few restaurants and souvenir shops. There's also a good pharmacy. The staff responded extremely professionally when my daughter had an unexpected allergic reaction towards the end of our stay and then a subsequent relapse. An ambulance was called and a good range of medical equipment was available in the hotel to enable effective treatment while waiting and a safe transit to the ambulance. As a father, you cannot put a price on the dedication of a staff team at a time like that. I hope that the new management are able to continue to nurture and develop this lovely hotel. If it does and prices remain keen, staff dedicated and access straightforward, we will certainly be back.

LeonardoDiCatrio

Excellent Oct Half Term Break

Reviewed 31 october, 2021

Returned from a weeks stay at the Riu Gurana for October half term travelling with 3 adults and 3 children (11, 9 and 8 months) The hotel is in Ohlos D’Agua, a small fishing harbour with picturesque views and tapas restaurants along the shoreline and a 10min walk from the hotel and a must do if you visit. We went to O Caixote on two occasions, both of which were excellent. We had stayed in Ohlos D’Agua 11 years ago at what was then the Riu Palace but is now the adults only Tui Blue Falaisia so knew what to expect from the resort which remains largely unchanged. The Riu Giurana itself is fantastic, particularly for families and a really mixed clientele from all over Europe. We had a one bedroom family room above the poolside restaurant (1001) which was a good location for everything. Our other room was in the main hotel and equally well cleaned and comfortable. If you like an early morning coffee, we recommend taking a kettle as the hotel service doesn’t start until 8am. The hotel is very clean with lovely gardens to walk through. The pool areas, of which there are three, are brilliant. The drinks and food service and quality is really good, and comparable to the iberostar all inclusive hotels we have stayed at. We thought the quality and presentation of food in the main restaurant is far better than the poolside restaurant. Staff are amazing throughout the hotel and always happy to help. Weather was awesome all week, we were expecting variable at this time of year but it was 25/26 degrees all week. All in all, we had a fantastic week and wouldn’t hesitate in returning for a half term break next Easter. We travelled from East Midlands which was, in our opinion a shambles in terms of staffing levels to cope with efficient throughput of passengers on the many flights leaving for half term breaks. Our plane was late taking off as a result. Equally the same poor experience at Faro on our return home, taking off over an hour late due to processing issues throughout the airport process. Not easy when travelling with children. Appreciate there are extra checks to do as a result of covid but I think the airports are using this as an excuse for providing extremely poor customer service.

patrickmoran80