Based on 3148 review
Select the date of your trip
The Hotel Riu Guarana is located in a unique setting which makes it the ideal place to take an authentic vacation to Portugal's Algarve. This all-inclusive hotel on Praia da Falésia offers you free Wi-Fi in the common areas, the best culinary options, fun entertainment programs and RIU Hotels & Resorts' exclusive service. The Hotel Riu Guarana has over 500 recently remodeled rooms distributed between two buildings. All of the rooms at this all-inclusive hotel on Praia da Falésia have the best amenities such as a mini-fridge, air conditioning, satellite TV and a balcony or terrace so that you c...More details
Check-out ends at: 11:00
Pool and wellness facilitiesIndoor pool.
Lovely lovely staff
Reviewed 4 november, 2021
My Daughter and I stayed at the hotel for a week at the end of October. A much needed break! We had a wonderful week together and it was made magical by the caring, genuine and thoughtful staff. Claudia on Reception was a gem and left a handwritten note and toys in the room for my 6 year old Daughter. Kelly from Housekeeping arranged my Daughter’s cuddly toys in a different pattern every day (see photos), Allyson made us so welcome at dinner (merci!) André was brilliant at the kids club and Vanessa was just the kindest, sweetest person I’ve met in a long time. So many other people who’s name I’ve forgotten. What astounded me was learning that the week we stayed was the final week before the hotel closed and none of the staff had any idea if they had a job next season. Imagine having zero job security, knowing the hotel was just about to close in a few days time - and yet still putting 110% effort in to make sure all guests had the best possible experience! Says a huge amount about the values of the staff as they are all so hard working too. Yes the food was a little repetitive in the Buffett and it was a shame that only one restaurant remained open, but we had a fantastic time and made even more special by magical people. And I cannot get the Riu anthem out of my head!!! (Madre Tierre) Obrigada!
Very good hotel for family with kids
Reviewed 3 november, 2021
I stayed here with my 2 boys who enjoyed the activities by the pool as well as Kahoot quiz in the evening. As we are vegetarians from India, we had very few options in the restaurants. It would be great to include some cooked vegetarian dishes for people like us. Other than that i am pretty happy with the rooms, proximity to beach, availability of local services and much affordable taxi rates.
Reviewed 1 november, 2021
Food was nice. Rooms clean, nothing spectacular about the hotel like the other Rius I have stayed in. The animation team never got anyone involved in activities. As a group of four 25 year olds we would have been up for darts or water polo but the animation team didn't even say hello the whole week we were there. Nightime entertainment was like a 2 star in Benidorm- singers or kareoke. Bar staff were fab though, very friendly and quick. Maids in rooms were quick and efficient. Restaurant had food for everyone. Pool is absolutely freezing. I heard its freezing all year round, maybe a heated pool and a more sociable entertainment team is needed to make this worth 3 stars. Rooms were quite bare, no tea or coffee facilities, mini fridge empty, all the little things that make a hotel 4* or above were missing. As a hospitality specialist I would advise to pick a different Riu.
Excellent staff, good hotel and beautiful village
Reviewed 1 november, 2021
We have just returned from the resort and have had a great experience. The hotel is due to change hands from Riu, but this didn't reduce the enthusiasm of the staff to ensure we all had a great time. By the end of our stay, all the signage was removed and within hours of leaving, the hotel was closed to guests. We had a family room three floors above the main restaurant, facing the pool and had a glimpse of a sea view from our balcony in both directions (2059). The sofa bed could be folded away fully made each day, creating a seating area. Large king size bed for the adults completed a spotlessly clean room. By the end of half term, only the main restaurant was available but there was plenty of variety. Being selective about what to eat can be important as dishes will repeat during the weak, but I enjoyed steak, a gammon joint and several different paellas over our 7 day stay. Wine and beer are available on tap for self service during evening meal and jugs of coffee provided to each breakfast table in the morning. The entertainment team were multi-lingual and full of energy, even when the skies opened two days before the end of the week and outdoor sports and activities were no longer possible. A huge thank you to Petra, who was a great support and friend to our 15-year-old daughter and got her fully involved in the land sports and water volleyball which became a daily ritual. Nightly entertainment included two different soloists and a duo. Two quiz nights were also held, so a varied package. The resort was a truly pleasant place to be. Although all inclusive, there was no drunken behaviour or rowdiness, even with groups of lads in their late teens/early twenties. The mixture of nationalities, mostly French, Spanish, German, English and Dutch seemed to be a good combination. COVID protocols had a balanced approach. Plenty of sanitising hand gel in key locations by doors, in rooms, in lifts and corridors. Room cleaning was efficient and swift each day. There is a lovely decked walkway to a small cove beach just outside the hotel boundary on the sea side of the complex. Exiting through the front door leads to a walk to a larger beach area with sunbeds and a few restaurants and souvenir shops. There's also a good pharmacy. The staff responded extremely professionally when my daughter had an unexpected allergic reaction towards the end of our stay and then a subsequent relapse. An ambulance was called and a good range of medical equipment was available in the hotel to enable effective treatment while waiting and a safe transit to the ambulance. As a father, you cannot put a price on the dedication of a staff team at a time like that. I hope that the new management are able to continue to nurture and develop this lovely hotel. If it does and prices remain keen, staff dedicated and access straightforward, we will certainly be back.
Excellent Oct Half Term Break
Reviewed 31 october, 2021
Returned from a weeks stay at the Riu Gurana for October half term travelling with 3 adults and 3 children (11, 9 and 8 months) The hotel is in Ohlos D’Agua, a small fishing harbour with picturesque views and tapas restaurants along the shoreline and a 10min walk from the hotel and a must do if you visit. We went to O Caixote on two occasions, both of which were excellent. We had stayed in Ohlos D’Agua 11 years ago at what was then the Riu Palace but is now the adults only Tui Blue Falaisia so knew what to expect from the resort which remains largely unchanged. The Riu Giurana itself is fantastic, particularly for families and a really mixed clientele from all over Europe. We had a one bedroom family room above the poolside restaurant (1001) which was a good location for everything. Our other room was in the main hotel and equally well cleaned and comfortable. If you like an early morning coffee, we recommend taking a kettle as the hotel service doesn’t start until 8am. The hotel is very clean with lovely gardens to walk through. The pool areas, of which there are three, are brilliant. The drinks and food service and quality is really good, and comparable to the iberostar all inclusive hotels we have stayed at. We thought the quality and presentation of food in the main restaurant is far better than the poolside restaurant. Staff are amazing throughout the hotel and always happy to help. Weather was awesome all week, we were expecting variable at this time of year but it was 25/26 degrees all week. All in all, we had a fantastic week and wouldn’t hesitate in returning for a half term break next Easter. We travelled from East Midlands which was, in our opinion a shambles in terms of staffing levels to cope with efficient throughput of passengers on the many flights leaving for half term breaks. Our plane was late taking off as a result. Equally the same poor experience at Faro on our return home, taking off over an hour late due to processing issues throughout the airport process. Not easy when travelling with children. Appreciate there are extra checks to do as a result of covid but I think the airports are using this as an excuse for providing extremely poor customer service.