Revisión de TripAdvisor
Basado en 24 reseña
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Información de la propiedad
Este encantador hotel se halla en Altamonte Springs. El establecimiento está compuesto por 262 cómodos dormitorios en total. La residencia incluye conexión Wi-Fi en los espacios públicos y dormitorios. La recepción está abierta todo el día. No hay cunas disponibles en esta residencia. Este hotel no permite la entrada a mascotas.
Check-out hasta las: 11:00
Comodidades de la propiedad
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 4 de agosto de 2021
First of know that I am not a “Karen” that is difficult to please. This property is advertised as a 2 1/2 stars — in reality it is a -15 star property. This is quite probably the WORST hotel I have ever seen!! Nasty is an understatement. Rooms are filthy. I changed room 3 times due to MAJOR problems with each of them. The hotel is in the process of renovations, and I was placed in the “renovated” rooms. It’s very very sketchy!! The door does not close properly, there is enough room under the door for small animals to fit underneath, the floors are covered with dirt, there is no security lock on the door, the window track is filled with dead insects, the overall appearance is very run down, looked like drug deals were going on in the very DARK parking lot, the exterior corridors have minimal lighting, and possible prostitution activity on the premises. The only positive thing I can say about this place is the front desk clerk was very nice. She has EXCELLENT customer service skills!
Opinión escrita el 11 de mayo de 2021
The staff is extremely friendly and accommodating and this pool is beautiful. The front desk manager is an incredible person she is truly kind accommodating and a bright ray of light in these dark times
Opinión escrita el 10 de mayo de 2021
Ok. Where do I begin. The front desk blue eyed wonder Debbie. Aka Wonder Woman nothing less of grand. Always kept me up to date with prices. Restaurants events with a big smile. The house keeping Them ladies need an awards. Not a skip pause or to be continued Daily with smiles. Lorena I do believe is punctual With a smile Misty doesn’t know how not to smile. And the lovely Dianne doesn’t miss a beat. Rooms are up to par. Noise levels crickets and the pool Just go and see for your self. Opal. For the win
Opinión escrita el 15 de abril de 2021
First off, I want to say that the staff at the hotel are awesome and try hard. That being said, the place is terrible - it has an absolutely gorgeous pool which was the only reason we picked this hotel, but it was closed (supposedly a pump broke down). It's basically a welfare hotel now, with drug deals going on in the parking lot and extremely intoxicated people roaming the terraces at all hours of the night. We looked for another hotel right after we arrived - stayed one night and was happy to leave. Didn't feel safe at all. As I said, the staff, tho, are fantastic - they didn't charge us for the one night we stayed and refunded all our money.
Awesome stay, would recommend this place if you’re looking for a great place for a decent price!
Opinión escrita el 4 de enero de 2021
I usually only stay at Hilton and other luxury chains but this place has surprisingly surpassed my expectations and the staff have a real spirit of hospitality and definitely went out of their way to make sure I had a awesome visit at their hotel Definitely wasn’t expecting this from a extended stay but it was more like a high end spot with a great deal 👍 oh and they’re cool with pets too 🐕