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DON'T STAY. KEEP AWAY
Opinión escrita el 30 de Junio de 2021
The room was filthy and too old. Seems that nothing has been replaced since it was built.
The bathroom is shared and it was really disgusting (we try to use it early in the morning and it was the same as the last night).
The parking was full of "strangers" making you feel uncomfortable. We have booked this for 3 nights and we stayed only for one in order to avoid losing money. The next day we told the manager "DAVE" that we want to check out and get a refund, but he told us that we will have a penalty of a day despite the fact that we had already stayed a night. Due to the fact that we wanted it to leave this filthy place immediately I agreed. Then he told me that I have to call booking in order to call him and he get up of his chair to make coffee for himself without paying attention to me. Then I went out of this property and I called "Booking", who told me that I will be refunded for the WHOLE amount of money and they are trying to call him but it seemed that no one was there. I told Booking that he is in the front desk and I told them to call him again because I was able to see him from the window. Then I went inside and I told him that he had to answer the call. He said that no one called him and I asked him to check the phone. Then he pressed a button and all out of sudden the phone rung! Thanks God I have used Booking for that reservation, because I wouldn't have been refunded. That man was very rude and he told me that I couldn't find a hotel for Less than $350 per night (that was a big lie).
Your Experience Will Depend on Which Side of the Hotel You Are On
Opinión escrita el 5 de Junio de 2021
I stayed here on 6/3 and I can't give the hotel a good review. I had a room on the east side, which is right next to C Street. All night long you can hear the cars coming by. Even with a white noise app on my phone at full volume, you can still hear the traffic all night long.
Then, when the sun comes up, be prepared to get woken up because the hotel doesn't invest in blackout curtains in a place that experiences Polar Day.
Otherwise, the hotel isn't actually bad and I think if you were on the west side of the hotel your experience will be different but fact of the matter is you have a 50% chance of getting one of those east facing rooms.
Opinión escrita el 5 de Enero de 2020
The manager(s) here are extremely RUDE & they feel that they can dictate if you can stay based on how much you will or will not stick up for yourself! I have a service dog (yes, a real one), as soon as they saw this, the management went into a high volume rant about how they seriously doubted it, loudly denouncing "people just wanting to force their pets in by claiming service animal" & "it's all a bunch of bull****" then when we defended our rights by the ADA, were grudging checked in, the whole while grumbling incoherent rude comments... While walking away from the front desk, all the way to our room at the very end, we could STILL hear him making more nasty comments at top volume that could be heard from the entire main floor, even inside the room w/closed door!! I seriously don't see how they keep their jobs with this attitude!! No WONDER this place is mostly empty & priced so cheap!! The rooms are decent but not worth even the low price as you can pretty much expect a bad attitude at best or public humiliation at worst if you don't just silently endure the abuse! We stayed long enough to see this happen to several people in just the short term we stayed, so if you like to be sneered at,very LOUDLY complained about & have NO peace from this outrageously obnoxious desk management, then by all means, be their guest. We will never stay again.
Bad management, blamed us for the smelly cigarette hotel room and never gave refund
Opinión escrita el 4 de Octubre de 2019
We checked in and went to the room it smelled of a dingy cigarette smell and we left to go watch a football game at peanut farm, we got back around 10pm and they said it would be best if we didn't stay there since my partner was drinking and might come back drunk so we left and he said we would get a refund. The next day the manager DAVE so no we wont get one since we smoked in the room. We barely were in the room for 2 minutes and he said we smoked when it smelled already when we checked in. We paid $320 for the week and got ripped off. Please don't stay here if you want to get ripped off.
Great place to stay!
Opinión escrita el 10 de Julio de 2019
If you are a traveler who can forego the Marriott and Hilton hotel chains then this place is for you! Our room was clean and had a box fan, which was extremely helpful since we were visiting during the recent Alaskan heat wave! You receive towels and body wash in your room and can ask for more if needed. The bathrooms are shared and private if that makes sense. So only one person at a time with a locked door. There are kitchens for you to use and nice size refrigerator in the room. You are two miles from downtown and within walking distance to Walmart as well as other stores and restaurants. I recommend the pizza place across the street.