First Impression Was Lasting
Reviewed 15 November, 2018
We had made reservations for two nights and had confirmation number. When arrived, was told they did not have us. My wife pulled out her confirmation number and was told by the clerk that she didn't care what she had, if it was not on her screen, she couldn't check us in. After trying to settle the issue with Choice hotels, lady who was on the desk was relieved by another lady, who was more professional and called Choice and got problem rectified. No wifi in room, tried to call front desk, phone was dead. No wifi during stay. We did enjoy our beds and slept very well, but canceled our second night and made reservations with Hilton in Dothan area.
Don’t count on breakfast
Reviewed 1 August, 2018
The room was clean and nice. Only complaint was the door didn’t close tightly and we could see outside. It secured ok but allowed a lot of noise in. Free breakfast was a joke. Went down when first opened, they had cereal. Came down later and eggs, meat and gravy gone. Tried a third time and decided to just go out to eat.
Unsafe and dirty
Reviewed 15 July, 2018
I don't expect much of a relatively cheap hotel. A working smoke detector would probably be nice. Maybe bedspreads that are not visibly stained torn and dirty. Fully functioning lamps without torn shades. Unfortunately they couldn't deliver on any of that. We have a non-smoking room with marks all over the tub where people apparently passed out while smoking. When we arrived my sister's room was not yet ready because according to the cashier they needed to clean some blood up and change the sheets whatever that means.
Working for Power South again.
Reviewed 22 June, 2018
I was at this hotel several month ago as well. Nothing has changed since I last visited. However, I noticed some structural deficiencies this time that I failed to take note of before. It appears that the catwalks are sagging towards the middle. The door to my room was out of alignment, which allowed you to see through the outside in some places. Perhaps there is something wrong with the foundation? Also, my A/C didn't seem to be functioning to top performance either.
Andalusia is certainly not Palm Springs, which is why most of your hotel options aren't that desirable. Overall, my experience was okay. However, I think some renovations should be considered on the property. Maybe even a relocation could be considered. At least you have some dining options nearby the hotel. I'll probably return to this place in the future, so be in the lookout for updates. Boom!
Reviewed 16 June, 2018
FIRST, we made reservations for a queen or king room on the first floor. We have bad backs, and I have bone-on-bone knees, so second floor rooms are next-to-impossible. Quality Inns are generally fairly good about this. HOWEVER, when we checked in, we discovered they had given us a second floor room. When we asked about a first floor room, we were told by the first check-in woman that the first floor rooms were all filled up. She asked a second check-in woman to verify it, which she did. Neither of them actually checked the computer to see if they were right. So, we took them at their word. LIARS, BOTH OF THEM, and they should be fired for lying and for being rude. We were only going to be there that one night, so the ten minutes I spent to get up the stairs (no elevator to get to second floor), were both painful AND annoying.
We know they were lying, because, when we left our room the next morning at 7:00, there were no other cars in the parking lot on our side of the building. LIARS!!!!!!!
NEXT, their so-called HOT breakfast wasn't even lukewarm. There were two men eating in the breakfast room. There was about a small ladle of COLD scrambled eggs available, and the bacon was COLD as well. There were about six strips of it, so I took three, hoping that someone would refill it. The biscuits were hard as rocks, and there was no gravy. No one filled up anything until one of the men, who had not even said "Good morning" to us, went behind a wall and returned with a small amount of something. That was it. There were no signs or smells of anything having been cooked that morning. Again, RUDE LIARS! Corporate is going to be notified of this, and we'll never stay at that hotel again.