Buzios Beach Resort

On the centre square there are people walking with signs to get tourists to go to Buzios Beach Resort. A new company came into the resort and are luring people in with the promise that they get a free stay at the swimmingpool after listening for a presentation of 20 min. The real story is that they want to sell/lease the houses to tourists. They don't tell you that on the square so be aware when you want a free hotel pool day voucher. We were there for 3 hours and the taxi that was supposed to bring us back never showed. We took an Uber back. Buzious Beach Resort didn't speak english at the reception or the sales department. Buzious Beach Resort has seen it's best days, a lot of facilities were broken and 'stores' were empty. Don't fall into this money trap

Terrible is the definition of this resort. Is a very dirty place. You will see dirt, broken equipment and total lack of maintenance. The room has space but a small air conditioning that does not freeze the whole room. You'll find a lot of marimbondos (a very big mosquito that bite) by the pool, but you won't find a parasol or a chair to sit on. A high cost for a damn place. To get a drink will stand for 40 minutes in line. If you want a beach umbrella and if you're lucky enough to find one available you should take it and install it yourself. Also a very bad food. Get early in the restaurant cause is hot and crowded. They ruined our summer vacation. Stay away from this place. If you don't then do not say you were not warned.

The hotel has great potential, but need better maintenance and investments. The good points: - Pools are great, specially the one at the end of the hotel with a view to the ocean; - Open bar at the pool from 11AM to 7PM; - Reasonable prices; - Kids entertainment is OK (some kids in the group liked, others didn't); - Bow and arrow, trapeze, water bladder war where nice; - There is a bowling alley, for an extra cost; - There is a games room, for an extra cost; - There is an electric car option for small kids, for an extra cost; Things to improve: - Almost all rooms in the group (15+) had issues with the air conditioning. Mostly loud noises, water drops and lack of control of the temperature; - No hot water for the bath saturday night in none of the (15+) rooms; - Bed sheets where not adequate, they used single for a kig size bed which means the sheets got off easily; - No adequate cleaning of pillows - they had a terrible smell; - Basically towells and bed sheets all seemed old; - Too many bugs - need to include mosquito screen in the windows; - No adequate curtains - room was bright at the first sun shine; - No furniture in the balcony of some rooms; - Kids room needs to be improved, it was just a room with a TV basically - no toys; - Undersized restaurant for the size of the hotel; - Air conditioning without enough power in the restaurant (it was way too hot); - Air conditioning not working at games room - if was boiling hot; - BIG lines for check-in and out (it took me 45min); - Check-out too early (12:00).

We took a group of staff pastors from our church for a retreat. We have been doing this for several years and this year we had the largest group with 28 people. Personally I have known the hotel for over 10 years since It was called Breezes. The structure and common areas and pool have always been and continue to be fantastic. In past years the staff and food was only average. Each year we have noticed improvements. This year the hotel is the best ever. I noticed a dramatic change in the positive Demeanor of the staff. Everyone was helpful and courteous. The second MAJOR improvement was the food. Well done Buzios Beach Resort. See you next year again.

We were Very Very disappointed with our experience at the Buzios Beach Resort. As the saying goes “ a picture is worth a thousand words “ Please see below and then look for another hotel. Hotel needs to improved the the quality and maintenance of rooms before renting them.