DoubleTree by Hilton Hotel Austin Northwest Arboretum

When you stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum in Austin, you'll be in the business district, within a 10-minute drive of The Domain and Lake Austin. This 4-star hotel is 7.4 mi (11.8 km) from University of Texas at Austin and 8.4 mi (13.6 km) from Texas State Capitol.Make y...

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OpenWeather

3

Quarto luxo, 1 cama King, para não fumantes

Max. 2 adults and 1 child

5

Quarto, 1 cama King, para não fumantes

Max. 2 adults and 1 child

2

King, Suíte júnior, 1 cama King, para não fumantes

Max. 4 adults and 3 children

3

Quarto, 1 cama King, Acessível, para não fumantes (Roll-in Shower)

Max. 2 adults and 1 child

3

King, Acessível, Banheira

Max. 2 adults and 1 child

3

Quarto, 2 camas de casal, para não fumantes

Max. 4 adults and 3 children

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

When you stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum in Austin, you'll be in the business district, within a 10-minute drive of The Domain and Lake Austin. This 4-star hotel is 7.4 mi (11.8 km) from University of Texas at Austin and 8.4 mi (13.6 km) from Texas State Capitol.Make yourself at home in one of the 194 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include p...

8901 Business Park Dr - Austin, Texas - U.S - 78759

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 12:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    377

  • Very Good

    205

  • Good

    115

  • Reasonable

    71

  • Bad

    64

Travelers profile
  • Business

    434

  • Couples

    113

  • Solo travel

    44

  • Family

    146

  • Friends getaway

    29

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Elderly and Handicapped Guests Take Care

Reviewed 30 november, 2022

The Arboretum is a good place to stay. It is spacious and clean, and convenient to the residences and businesses on the northwest side of Austin. And the price is good. I do have a couple of concerns: I made my reservation on line and two things fell through the cracks: my spouse was not included in the reservation, despite the fact that I listed her. I had to request that she be given a Hilton Honors coupon, and then had to have a breakfast charge cancelled on checking out. A second issue was that I was not informed that the hotel has two types of accessible rooms, only one of which has a walkin shower. In addition I had two irritants, one of which may just be temporary. There was no ice machine on the first floor: one had been removed and the second was out of order. The other irritant was a parking fee. I could have parked just out of the hotel perimeter for free had I known. The location doesn't justify a parking fee, since in fact there is no security available. But as I said, it is good value for the money and it is clean and roomy.

Amadrid1939

DoubleTree King Room

Reviewed 26 november, 2022

Hotel was clean. Front desk clerk was friendly and welcoming. Our room was clean and comfortable. We booked this hotel because it is close to the hospital where my husband was having surgery the next day.

invisiblew

Bad experience from this hotel

Reviewed 25 november, 2022

i paid that hotel by groupon and they charged me another $128 in hotel and they told it just for holding and later return my money ,,, still didn’t pay me back ,, the room that gave it to me heater didn’t work i asked them to give me another room,, that one didn’t worked as well !!!! Briefly, they scamming me $128 with a messy room and sticky floor, which heater doesn’t work ,,

Ashkan G

AVOID

Reviewed 14 october, 2022

DO NOT stay here. We paid about $200/night and the room is worth maybe half that. They charged $7/night to self park my car on their outside asphalt lot—that has NEVER happened. No glass or even plastic cup in the room, not to mention coffee maker. Just NOTHING. They should be embarrassed.

Patrick Y

Very disappointing for a Doubletree

Reviewed 14 october, 2022

Hotel is not managed well. From the time I arrived at the designated check in time until the day afterI checks out its been issues. I arrived at (3pm) on a Tuesday and my room wasn't ready and I was fine and didn't make a big deal about it and the front desk agent was super nice and told me he would give me points to make up for it but never did. Thursday I called down from my room on check out date around 10:30am and said can you please verify our food and beverage credit has been applied and check us out. The girl said no problem. I didn't receive a receipt in my email like normal and was in a meeting room anyway so around 2pm went to the front desk and asked for a copy of my receipt and of course the credit was not applied. I spoke to the guy that appeared to be in charge that had also promised me points the day before and he said he would take care of it and I trusted he would but it appears he never did because whomever ran audit that night charged my credit card $24. I should not have been charged anything as we had a $30 daily credit and spent $21 each day. I ended up having to call the diamond desk this morning and waste 20 more minutes because the hotel staff are not capable of fixing this after two requests, so why would I call them again so now the hotel will likely get a $200 charge from Hilton for me creating a case against them. I should also address the blatant money grab this hotel is doing by charging for parking. This is not a location where you can justify charging for parking. I get it in downtown areas, beach areas, etc but this location is not a place this applies. DO NOT book here if you want to have a good experience. I should warn groups against hosting events here also do to the parking charges for people to attend your event.

daddyd137