Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 35 reviews
Excellent hospitality, business travelers beware.
I booked this hotel due to the Tripadvisor ratings. I have stayed here once before, the night auditor was very friendly and very accommodating. Very nice continental breakfast, pancake machine, cinnamon rolls, etc. Above and and beyond of your typical continental breakfast. Even the two staff members and the manger were all exemplary in their customer service in the morning from what I observed. As a newer property the beds are very comfortable and the rooms are nice. However, for business travelers the internet is very spotty/bad signal. They have Cisco router hardware but it's obviously not adequate/not configured properly; it either needs repeaters to transmit the signal further or needs to be configured properly to broadcast on the correct channels to avoid interference. I hold a Cisco CCNA certification so I ostensibly know what I am talking about. As another reviewer previously mentioned, the cell service was pretty much non-existent (I have T-Mobile cellular service) so I was unable to use a Wi-Fi hotpot to access the internet to connect to my corporate VPN to conduct business. If you're just traveling with you're family or traveling for leisure it's perfectly fine but business travelers should look elsewhere for accommodations.
Hotel with small trails
A nice Holiday Inn Express & Suites nestled inside a cozy dinning center located right near Lake Austin! Best of all, of this location is that three are some cute, short trails you can hike in the morning!!! There is a movie theatre within walking distance just in case the family is looking for something to do after a day on the lake!
Overall nice but not a fan of the connecting rooms
Clean! Nice quiet location and really glad to have underground parking on what was a nasty rainy night and morning. Nice breakfast spread. Even a pretty nice view of a field from back-facing window. CON: this isn't about anything negligent or lacking on their part, but more that I just really do not like connecting doors and think they should be offered to guests only as a last resort (and otherwise keep them for bigger parties that want to connect with the adjoining room). In my case I needed to work in my room in the a.m. before heading out around noon. Unfortunately, the person next door did as well - only she was conducting interviews by phone and I could hear every word.I had a bad cough that I'm sure wasn't great for her interviews either and made me very conscientious of my own noise level.
Scrupulously clean premises in. both private and public areas. Happy staff who were obviously well trained.Welcoming management.What more can one ask for...? Oh yes! A well prepared breakfast. Will return again.
Friendly Staff, Comfortable facility
The staff at check-in were courteous and helpful and the location was very convenient to my destination. The hotel was clean and up to date. There is a pool on the lower level, quiet but nothing spectacular.