Reviewed 23 September, 2021
Staff is very helpful. They are ready to direct you in the correct direction. I was there for a meeting, the ground staff is willing to accommodate you throughout your time. The hotel is easy to get around too with clear signs.
Great meal, poor parking
Reviewed 19 September, 2021
Visited Man Ho for dim sum - lovely meal and service impeccable. Enjoyed it very much.
We had a really nice time but parking was really strange. We were charged 5b per hour to park our motorcycle in the most disgusting little hole - smelly, wet, mouldy and tiny, already full of bikes and difficult to get in and out of. The hotel is beautiful - think how much money you spend perfecting the guest experience, only to ask for pennies for bad parking after guests have paid a sizeable bill. I don't know any other hotel in the city that does this. Do you charge this to staying guests too? I strongly recommend you ditch this policy and improve motorcycle parking.
Reviewed 14 September, 2021
This month is my birth month so I went around a few hotel for a birthday staycation. JW BKK is one of my favorite. The room was upgraded to a studio suite and specially decorated. Thanks to the house keeping team.
The staffs were kind as usual. I have stayed here more than a few time. Special thanks to Ms Natalie that always takes a good care of us at the club lounge, and Ms Michella at the front desk was vey kind. Club lounge finally open this month September 2021.
Man Ho is our favorite. They set a private dining table in our studio suite for my birthday celebration. The Chinese food here has always been so good.
Breakfast is back to buffet style.
Business trip during covid19
Reviewed 14 September, 2021
Exellent management during covid19 situation.
Clean, safe and good about social distancing. Thanks K.Khae(kittiyaporn) @ lounge Fl.16 for good sevice mind she’s very polite and always clean everything it’s very good asmostphere for customer
You are really right choice for my special occasion
Reviewed 13 September, 2021
What a great professional teamwork you are!
Since I got some happy news on my job, my friend and I decided to have a nice venue for our celebration.
At the moment, the restaurants and swimming pool in many hotels have resumed normal operations. This time JW Marriott Hotel Bangkok was my first priority that I though of owing to its reputation on authentic & delicious food and professional & exceptional hospitality.
If you know me, I am always deliberate on what I pay. Worth-to-pay is my concept during this pandemic period.
It was full of stories to my stay this time. Let's start with my experience sharing!
Friday’s evening I called the hotel reservation to make the booking for the Executive Corner Room but unfortunately this room was full at the moment but 30 minutes later, I got a call from K. Pat from the Front Office informed me that she was able to accommodate my request for the Executive Corner Room with a club benefit under worth-to-pay promotion “Feel Luxury” paid by my 3,000baht boarding pass worth 4,500baht. Why should I refuse this offer?
At the first step in this premise, I feel secure on the COVID protection policy. From my observation, the hotel staff politely kept monitoring all the guests on temperature check to ensure the safety during this period. All areas are visibly clean and extremely scented especially in "The Lounge" where I spent most of time this stay. All Staffs cover their faces with surgical mask at all time. The Staffs in JW Cafe, where they serve buffet breakfast, wear both surgical masks and gloves during their service.
This time I requested the check-in time at 12:00 but the room was ready at 10:00 informed by K.Pond from FO who took care of my check-in and escorted me to my wonderful room no. 1601. The room is decorated with Thai Modern Style and the view from panoramic curved window was so stunning. After I showed all room photos to my friend, he really would like to join me this celebration so the extra bed is required. Then we needed to change the room to bigger one where it was suitable for 3 men comfortably staying together.
Michelle from Center Reservation offered us to change the room to bigger corner one. The room number is 1735 with special rate for extra bed. The room & bathroom hall are bigger with stunning curved window for my visible indulge.
Here is the heaven of yummy food. If you are Marriott Fan club, you surely know that JW Marriott serves you a lot of variety of international food. Unlucky me, I was on diet but the food in front of kept me salivating and appetite from few bites to gigantic plates covered with yummy food. As you know, Chinese food from Man Ho is so authentic and delicious. Rad-Na-Pla(Chinese Flat noodle with gravy) is our favorite dish. I also could enjoy 50% discount from my Club Marriott Thailand membership and there are a lot of alcohol beverages from BBCO on Sales Promotion.
From this promotion, the club lounge access came with this package. From 14:00-16:00hrs. & 18:00-20:00hrs., I was able to indulge myself with afternoon tea and evening canapes respectively.
Special thanks to K. Natalie from the Executive Lounge to personally brought me my new JW bear with a beautiful flower bouquet.
Thanks to K. Simon to personally brought me the key card and accommodating all my picky requests.
All Officers here are well trained and professional in their roles which will make a business here far better.
You are really my right choice over this weekend.