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The Level at Meliá Barcelona Sky raises luxury to its highest level. Feeling special is so easy when every detail has been designed and created especially for you. Caressed by the Barcelona sky and lit by the magical light of the Mediterranean, The Level at Meliá Barcelona Sky opens its doors to an exclusive world of design, comfort and personalised service that will make your stay a unique experience. Spacious and modern spaces that offer all The Level features and services. Imagine living a sun set overlooking the sea or the city of Barcelona in one of our exquisitely designed rooms. Staying...More details
Check-out ends at: 11:00
Reviewed 10 october, 2021
We stayed four nights at Barcelona Sky Level. Wonderful experience and special mention to Paola in the front desk Francisca(Panchita) at the breakfast grill and Evelina also at breakfast. These 3 individuals went above and beyond in customer service. You have 3 gems there. Take care of them, they enhance your hotel.
Great Barcelona Hotel
Reviewed 23 september, 2021
I spent 4 nights at The Level Melia Barcelona Sky. Very clean, amazingly helpful staff and nice facilities. Located in quiet part of central Barcelona, within walking distance to the beach and a nice public plaza in Rambla del Poblenou. During our stay we used the spa facilities - these were fantastic, nothing but good things to say.
Lots of room for improvement
Reviewed 30 august, 2021
Just returned from a 3 night stay in room 2308. Reasons to stay in this hotel - Check in was quick and efficient, and I enjoyed Paula's efforts to upsell us to a bigger room or to add breakfast. - The Level staff were good and gave a great dinner recommendation - The beers and wine on offer in the exec Lounge were very welcome. As was the Olive cake and other snacks. - If you have kids, they are allowed to roam free in the lovely pool. Be prepared to get splashed by children constantly bombing into the pool. Areas for improvement - Communication between housekeeping and reception needs improving. Had an item ready for laundry service on Friday. Even by Sunday night it hadn't been returned to me and I had to remind the hotel. The excuse given was that that housekeeping didn't want to return the laundry whilst we had the 'do not disturb' sign on. Given we only had the DND sign until say 10.30am in the mornings, this excuse doesn't really wash. - Bath robes were taken after day 1, but not replaced until we requested. - Despite booking the spa at 4 days notice, as per the request of the hotel, when we arrived for our allotted booking time, the sauna and steam room had not been switched on that morning. There was also no staff bar a cleaner to check us in, so we had to go back down to the reception in our robes. - Food at taps time was bland and not fresh. Well if it was fresh, the ingredients were of poor quality. Further, there was no options available, merely a prescribed plate of small bites. These sentiments were echoed by the other guests we got talking to. - Temperature in room was 23 degrees when returning from days out. Maintenance did fix this after we pointed this out to the front desk. - The temperature in the shower would change significantly whilst you were showering. - When asking front desk staff for recommendations of a place to eat, or listen to some music on Sunday evening, we were told they didn't know what to recommend because they didn't live here. - The blankets weren't wrapped in a duvet cover. We were told this was due to COVID protocols, so they would have to be covered either side in a cover, but it wasn't closed like an envelope as such. Some minor details that had no effect on my review score: No pen in room No paper pad in room 2 mosquitos in room when we checked in We gave some feedback when checking out and the lady did listen and offer her apologies. It's a shame because it was our first stay at The Melia and we have another 15 days in Spain next once so was hoping this brand would leave enough of a mark on us to want to return.
Reviewed 24 august, 2021
I am coming to Barcelona 2-3 times per year - since 20 years. So I think I have a solid knowledge of this amazing city. I was aware that Poblenou isn‘t a funky area. However, it is actually worse. The Level is pretending a lot, but not keeping! Staff all over the place very nice Pool deck okish, but many small children Breakfast buffet great - again many children Executive Lounge great - did I say children? Rooms completely off for couples. No doors to shower/bathroom - Window between sink and bedroom, really ? For dinner in August, you need to go to the not so cool lobby bar - the skybar was empty at 21:30h The alibi gym is half empty and not useable No reason to come back !
Reviewed 21 august, 2021
This was our 6th time stay at the level at Melia Barcelona Sky and this would be the last time. Since last stay, everything was downgraded. Poor service at front desk( there's no more Level front desk ) to check in and ask to pay at check in with wrong price. It took long time. What's the point of "Online check in " if we need to do all paperwork on spot? In the room there's nothing. ( I understand due to covid 19 things are removed but covid 19 doesn't excuse all ) I used to get some attention upon arrival in room ( like complimentary water, little welcome letter etc) There were not even a pair of slippers. This was really disapointement for a 5 star hotel. Level lounge was self-service cafeteria with no employee around. Overall, this hotel became simple business hotel with no attention to regular customer. The only positive and 5 star on our stay was the breakfast on 24th Floor. Breakfast staff were professional and very attentive and food was great. ( Special thanks to the lady who cooks Eggs and Pancakes. Her pancakes are amazing ).