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Incredible family weekend celebrating an 80th Birthday!
Opinión escrita el 2 de Agosto de 2021
My sister and I booked out the entire Kemble Inn for 3 nights to celebrate our father's 80th Birthday with our entire family. With the pending sale we were super nervous that things wouldn't be as smooth as we had dreamt they would be but were we happily surprised. The weekend went off without a hitch. Scott was incredibly forthcoming and honest and the Inn is immaculate and breathtakingly beautiful. Simply put we were blown away. Best of all was Vinny, the manager who was with us for the weekend. He couldn't do enough and made the entire weekend very special. A perfect location, a perfect weekend, a perfect place to stay.
Opinión escrita el 24 de Julio de 2021
My husband and I booked 2 nights at the Kemble Inn as part of a last-minute getaway. We were blown away by the quality of the Inn, its linens, rooms, food, etc. but best of all was Vinny, the Brazilian manager who was running the place and who bent over backwards to make everything seamless for us. When we mentioned we were going to Tanglewood, he had us preorder dinner and had a table on the verandah set and our food ready early in order to assure we made it on time. We have stayed at a lot of high end hotels, and hospitality like this is a rare find.
PROCEED with EXTREME CAUTION!!
Opinión escrita el 3 de Julio de 2021
We had a reservation for 3 nights in July 2020 which was PAID IN FULL! We reached out right before only to be told that due to the pandemic the Inn was open but not the restaurant and none of the restaurants in Lenox were open - understandable but we would have no place to eat- so we rescheduled for this month July 2021. When we called to confirm - we were rudely told that they had no record of any reservation for us AND would not accommodate us for any other weekend - we had essentially lost our $ and there was nothing they could do for us! Outrageous! We had stayed at the Kemble Inn 2 summers in a row prior to this and had a lovely stay both times! I am shocked and appalled that at this treatment! Unfortunately, I would proceed with EXTREME CAUTION before booking a room here! We were treated terribly and lost quite a bit of $ as this is not an inexpensive place!!
Opinión escrita el 26 de Mayo de 2021
We were booked for a weekend here in July. Owner sold his property out to a group and didn't inform us. He never cancelled our reservations. Only found out when we reached out. He sent us a boat load of unprofessional emails. Proceed with extreme caution.
Phenomenal and then some
Opinión escrita el 13 de Octubre de 2020
It deserves a Sixth star , it gets virtually no better than The Kemble Inn , the service is equal to the food , which is equal to the relaxation , which is equal to the staggering physical beauty of the place ( the renovation alone is just awwwww! ) which is equal to the view, which is equal to the countless little things that make The Kemble Inn property singular . Which is equal to...everything else you could imagine . Truly , from check in(manager AJ -Nebraska roots -Huskers!! ) went above and beyond gave us the most amazing room , with lush RL bedding that you never want to leave . I was in the lady Gaga room. They did such an amazing renovation on the whole grounds. This was for a fall foliage weekend , we said every year we would go back . I can’t recommend The Kemble Inn enough , totally worth every penny ( and then some ) and capable of making you not want to leave ( even when you must).
Exceptional , TKI . Just exceptional