minimal natural lighting
Reviewed 18 July, 2021
Our first choice place, Creekside, was full for some of the days we wanted to stay in Bishop so we tried here.
I have to say I was pleasantly surprised overall: room was quite large, bed was comfortable. AM breakfast, although "grab and go", was actually superior to what we got at Creekside: lots of things available: Sausage biscuits, yogurt, apple sauce, apples for example. Also very welcome was bottle of water in this summer hot location!
For me, however, natural light is a big thing. The window we had was very small and overlooked common corridor, which overlooked courtyard parking lot. There was a Spanish style iron grate also obstructing the view. Perhaps other rooms have better views; as my first stay, can't really say.
Clean but small rooms and very loud.
Reviewed 24 May, 2021
Room was clean but the staff was not really great. Bed was uncomfortable room was super loud and hot in the winter. Had to turn on the loud ac to sleep. Room was very small also. I would pass on this location I normally love best western but not this one.
In the center of Bishop, CA
Reviewed 19 May, 2021
This place is perfect to spend a night in this very unique town. The staff was very friendly and allowed us to check in early after a long day on the road. Very clean rooms with the perfect air conditioning. I would definitely come here again. Highly recommended.
Poor Customer Service
Reviewed 19 May, 2021
I had a very unpleasant experience. I was the only customer checking in, but I had to wait approx. 20 minutes for the attendant to get off the phone to acknowledge me. He was definitely not customer friendly. He asked me to walk back out to my car to get my license plate number. This was not easy for me, since I have a bad knee and have difficulty walking. After I checked in, I saw several other people with irritated looks on their faces as they had to walk back to their car to get their license plate numbers. This is a poor procedure. Why not just issue a parking pass to put on your dashboard? Later that evening, I came in to the office and asked if he had any plastic knives and forks. He simply stated "No" without any other comment. I know there are plastic knives and forks on the premises since they were included with my morning breakfast. I then asked if they had vending machines to buy snacks. He said "No, they are shut down do to Covid." He didn't offer any suggestions as to where I could obtain what I wanted. Because of this overall poor customer service, I cancelled my reservation at this motel which I had reserved for my return trip home. I booked, instead, with the Motel 6 next door, where I experienced much better customer service, a room that was at least as nice, and about half the price. This experience may have ended my relationship with Best Western. I will certainly, in the future, check alternatives.
I didn't bring a breakfast ticket when I went to pick up my breakfast. I was told to go to the office to obtain one. I went to the office and the attendant immediately said " I gave you one, you should have one." He made a big issue out of it before giving me another ticket. This was very poor customer service, in my opinion.
Good Location and One of the Better Options for a Stay in Bishop
Reviewed 3 May, 2021
Stayed two nights with Family, visiting the numerous sites in the Eastern Sierras. Hotel was clean, beds comfortable and good bedding and towels. Hotel rooms and common areas could use some updating, paint and maintenance. Breakfast was a "grab and go" due to Covid-19 restrictions. Choices limited and if you are concerned about calories, there is an apple, orange and some yogurt, and the non-sweetened Greek yogurt may be limited or not available. Staff very helpful in directions, updates on weather and recommending restaurants. Some charges on my bill that, in retrospect, I did not understand when I made the reservation. I did not see a pool.