Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 861 reviews
Ten out of ten , absolutely wonderful!
Visited just after lockdown. First impressions very good , ample parking directly at the front . Neatly maintained exterior and very plush as you walk in . Our room on first floor had lovely views over the north shore, much more civilised than the other end . Very nice to be welcomed with a dog too , breakfast was excellent and freshly cooked . Will definitely return and recommend to my doggy friends.
I'll get the negatives out of the way first - first room TV didn't work, given a sea view room next - TV about 50% of TV channels worked in this room but watchable, shower very difficult to control temperature, on last day no hot water at all, finally I was in a single room which was on the very small side. I still had a enjoyable relaxing stay in a good location for the North side of the resort, its has a bus and tram stop across the road and easy walking distance of the North Pier. Clean and well decorated. The staff were really friendly and helpful. Breakfast was buffet style but included all items needed to make a full English. Would definitely think of going again and was good value for money.
Wedding reception visit
My best friend married and decided to hold the Wedding reception here,the hotel has recently been refurbished and really is superb and up to date,my friends stayed here after their Wedding and said the accommodation is top notch,but the most important thing is the customer service its first class,focused and happy pleasant staff and also this is a Dog friendly hotel which made a difference to 3 of the guest.water and treats in the foyer (for the dogs!!) They made my friends Wedding day complete and i think its Steven the deputy manager?and all the staff worked hard to make sure everything ran smooth.
Really Enjoyable Stay
We needed to go to Blackpool for an event and chose to stay at the Carlton. We booked an executive sea view room at a very reasonable price with the BW winter offers. Check in was easy and straight forward. We had a room on the first floor with a huge bay window overlooking the promenade. The room was a decent size and a huge bathroom. The room was clean, but did show small areas where maintenance was needed, but we had everything we needed. We had booked on a b and b basis. On the Sat and Sunday it was a buffet breakfast which was plentiful, on the Monday it was a cook to order which again was perfect. We ate two nights at the hotel too, food was great. The main thing I want to say, is that, in all of the chain hotels I have ever stayed in, I have never felt so welcome as in this hotel, all of the staff we came in contact with were fantastic and nothing was too much trouble, we left feeling like friends. I would like to give a special mention too Steven the duty manager and ‘Mary’ on reception, thats not here name, but these two people couldn’t do enough for you. Well done, we will be back.
Consider This Hotel First
How do you describe brilliant. My wife and I were given a room with a roll in shower. At last somebody who understands what it is like to be disabled. The room was light, airy and spotless. We had a kettle and two complementary bottles of water, one still and the other effervescent along with two complimentary kitkats. The bathroom was amazing it was always warm and had non slip tiles on the floor and an electronically heated towel rail. The sinks were rectangular shaped, suitable the purpose and save water, very clever design. The bed was king size which was so comfortable we had a fabulous nights sleep. In the morning a huge variety of food for breakfast and the staff were fantastic, nothing too much trouble. Try this hotel first.