Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 42 reviews
Good hotel and clean
The check in process was complicated (long) with a lot of signatures, copies and papers.This is something the hotel can definitely improve. Receptionist was friendly and spoke English We walked around in the neighborhood at night and it was a safe area. We arrived with our own driver and the front desk arranged the transfer to the airport the next day. The price was 40.000 for a van (we had 2 rooms and a lot of bags) in the morning there were 2 taxis (no van) and it was 50.000. Not a big deal but yeah... The room was large and clean, we were with 3 persons however there were no amenities/towels etc for 3 persons. The beds are not really comfortable.
No hot water! Clean for the price.
In the heart of everything. Just go out the door 50 yards. Prostitution and drugs. Good to hang out in the day, definitely not at night. Remind me of bourbon street New Orleans. If you want to see a lot some you may not want to see. Come here. If you with a family definitely don't come in this area. But I understand some people have no choice.
Avianca put us up here and it was the best thing they did for us.
We ended up at Hotel Macao after Avianca cancelled our flight, we had a very long and frustrating day trying to figure out how to get home. But the friendly and helpful staff at Macao, the delicious food, and comfortable room really made everything better. This place was so hospitable and fantastic.
El peor servicio, el peor hotel
Mal servicio, personal descortés, poco eficiente desde que abren la puerta hay que timbrar lo hace una celadora de con mala cara mala actitud, habitaciones sucias, las almohadas olían a sudor, nos dieron una habitación con mueble roto, al pedir cambio me ofrecían un cuarto peor, pésimo servicio nunca tienen servicio de comida, ni un agua caliente se podía pedir, las recepcionistas con pésima actitud, pésimo servicio
Buena estadía, buena atención y limpieza. Fue una noche de bodas la habitación estaba muy bonita bien decorada con petalos, nos consintieron con frutas, habitación con tina, cama cómoda, contaba elementos de aseo.