Jet lagged in Bogota
Reviewed 25 September, 2019
With 12 hours jet lag, we did enjoy the quietness and comfort of those little apartment, with a good location...good shopping mall nearby, few restaurants, and bogota is very easy to travel with cabs, although it s such a big city and a lot of traffic jam
Very friendly staff!! thx
Atrocious, would never stay again
Reviewed 14 December, 2017
We stayed here in Bogota for our family vacation and thought this would fit our needs as we were traveling as a party of 8.
Let's start with the positives which are few:
1)Next to Unicentro & Exito shopping center for basic amenities
2)Apartments are decently sized
Now with the laundry list of negatives:
1)The apartments are not as described, and are terribly outdated with broken furniture, appliances, and beds are as hard as rocks, virtually unable to be slept on. Not a welcome sight after traveling 12 hours. Our dining room table was falling apart and we asked the staff to fix it and no one came up.
2)NOISE: This place has paper thin walls and we were so lucky that a group of teenage soccer players were staying next door and on top of our room. At all hours they were running, playing soccer indoors, screaming, and throwing things. Again multiple calls made to the front desk and they assured us it was being taken care of but no one came up as the noise continued incessantly over 4 days.
3)WiFi: Dont advertise connection if the router is going to go down every couple of hours. When asked about the status of the WiFi we were rudely told they would reset it and maybe it was our devices.
4)COLD: This place is frigid! If you get cold easily this is not for you, and with Bogota's chilly autumn weather expect to catch a cold considering the single pane windows, no insulation, and hardwood floors. The apartment has no heating what so ever. There are no vents, and again when asked we were told they could provide more blankets until a space heater was available, c'mon seriously?! Mind you by the time the heater was provided it was an old honeywell that once plugged in was fried and turned off after 5 minutes.
5)Unpleasant guests: Aside from the unruly soccer teams staying, we also witnessed multiple rooms get rented out to men and prostitutes for hourly stays. We were a family with children and this was not pleasant to witness especially when they claim this is a good part of town.
This place is absolutely garbage, a waste of money, with no care for a well paying guest. We were here for here for a week and could not find another hotel to take our large group. Front desk offered no consolation. Truth be told, the high reviews must be by hotel staff, since they so proudly boast a 8.1 rating behind their front desk, HA. I repeat do not stay here at any cost.
Not worthy place to be again
Reviewed 18 September, 2017
1. Near to Super market like Uni-centro which has Exito 24 hours, Carrula
2. Bad staff service
3. Pathetic Internet
4. Offering Breakfast but limited to themselves, never knows when it will finished, once
limited item finished they will never refill
5. Lift is mostly not working
6. Corridor light sensor is really dangerous, sometime be ready to walk stair without
light or in your mobile light
7. Side rooms are very much noise (road side traffic)
Not Good Option, better to take room in Travellers Suits in Fontana (not in Plaza)
Don't go there, it's really bad
Reviewed 18 March, 2015
We've stayed in the hotel a few weeks. Unfortunately it was not as good as expected: furnitures are really old and of bad taste, the oven and the stove must be from the 80's and are not working well (can take you up to 45 min just to boil water), same for the lamps (be careful if you have toddlers as the lamps wires are really old and, obviously, not safe). It's very cold and the curtains were dirty (grey instead of white), internet wasn't working well (on our ipad, couldn't make a simple research on google, and on a random computer almost all the international pages didn't work, which for us was quite annoying...), etc. It happened a few times also to see the cleaning lady entering our appartement without any notice (I was in pyjama and not naked, hopefully). Some of our belongings also "disappeared", like clothes or sunglasses. After explaining everything to the manager, he didn't feel sorry at all, he didn't apologize and didn't try much to make things better for us.
So we will certainly not go back to this hotel, for this price in Bogota there are places much better and with a better location!
I will not stay here again
Reviewed 8 December, 2014
I will start mentioning the good things:
1. Good price compared to others hotels in the same zone.
2. Decent breakfast buffet.
3. The gym was small but enough to do a decent routine.
4. Good neighborhood.
5. Fully equipped (except washer).
What I did not like:
1. The room was extremely cold. There were times were the outside was less colder than the room.
2. The bed was really hard. I had problems to sleep.
3. The sink was damaged and even when I reported the problem it was not fixed.
4. The reservation method was really bad. I did a reservation using expedia and I was not registered in the hotel.
5. The maid once entered without knocking the door.
6. The electric outlets were so old that sparks showed up everytime I plugged my computer charger.
In summary, though it had good things, I will never stay there again.