Hôtel Kyriad Bourges Sud

Having chosen a hotel with a restaurant specifically so that we could relax after a 560km drive,to be told that the restaurant is closed at the weekend. Ridiculous as they sent me an email offering bookings for meals. They had the date we were booked,mustn’t check whether it falls on Saturday or Sunday! Glad to be on our last trip to the uk,having lived in France since 2002 We will be glad to see the back of this country and it’s “ bizarre “ closing hours,days. We stayed here a few years ago,must have been a weekday as we managed something to eat.

we use a lot of Kyriads on out trips back to the Uk but this has to be the worst one we have been in. Rooms are dated and very small. Although everything you need is in the room its a job getting around unless one of you sits on the bed.picked this hotel as it had a restaurant which, after long drive is essential, only to find its closed on the weekend so we had to drive around town to find somewhere that would allow our dog- nowhere as it happens. not a comfortable stay im afraid

When we arrived our hearts sank looking at the outside. It resembled a large shack in total disrepair. Inside it was no better. The rooms were a disgrace. We asked for a double bedded room, the rooms are so small you could only get in one side of the bed. The bathroom is a disgrace and consist of a shower and toilet . The sink is the other side of the room. We went to the bar and watched the staff eat. No one served us. The breakfast which was €9.50 each was disgraceful, with lumps of sweaty ham and cheese and a few cereals. All of the staff seemed very young and nobody gave a damn. As a seasoned Kyriad customer, Kyriad you should be ashamed you charge money for such an awful place. Check the pictures!

Excellent stay at this hotel. We were running late so had to telephone ahead for instructions about arriving after 11pm. The receptionist was great - he was very clear and spoke good English so we knew what to do. Room was clean and tidy and the bed comfortable. We did not have breakfast so cannot comment on that, but would definitely stay in this hotel again.

FIRSTLY, I AM TOLD ONLINE THAT THEY ACCEPT AMERICAN EXPRESS (I COLLECT MY AIR MILES) THEN WHEN I CAME TO PAY THEY SAID THERE WAS SOMETHING WRONG WITH MY CARD SO I USED VISA. AFTERWARD I PHONED AMEX AND THEY SAID THIS OFTEN HAPPENS. THE HOTEL WILL SAY THEY TAKE AMEX WHEN THEY ACTUALLY DON’T SO THAT YOU SPEND SO LONG MAKING THE BOOKING ANYWAY, YOU USE YOUR VISA CARD! FIRST BAD MARK.! Well It started out quite well! After an eight hour drive we arrived at our hotel where we were met by a very nice receptionist. She kindly changed our room to one facing the car park so we could keep an eye on our full car. We booked dinner for 7pm took our stuff to the room which was pleasantly cool thanks to decent air conditioning. Then decided to go to the bar and get a nice cool Heineken which was advertised. Hold on to your seats folks! Here we go. I said, We will sit outside. The receptionist said, ‘No No Sorry, you can not’ So I ask why? Her reply after a short panicky stutter was, ‘Because it is too hot!’ Well, I thought, I will be the decider of that, so we went outside into the seating area. After falling over the cobbled path in bad need of repair, we reached about four rusty old tables, and a half a dozen rusty and battered old chairs which obviously were unusable and had not not been for years and a lawn lamp swinging off the stand. So we went back inside. There was a small table in the bar with very hot lights shining right on it, we asked if they could turn off the light and it was then that the heat had got to her and she started being ‘not so nice’ we were told she didn’t have a ‘key’ to turn them off??? That there was no air conditioning downstairs in the public areas at all so it was impossible to sit there for more than a minute, hubby walks through into the restaurant area where there is an empty table next to window blowing a nice breeze. We order two large Heineckens, paying seven Euros forty each for them and walk toward the air! She who must be obeyed is not finished! No No No she says! You cannot sit there! That is the restaurant! You must take the beer to your room! By this time I had seen that the beer was cloudy and having tasted it, it was sour and definitely not Heineken! So I tell her, she then admitted it was from an old pump which needed changing and was a local cheap French beer! it wasn’t even Heineken! She poured one glass from a different pump which was awful but she would only refund for one beer because she said this one was OK! We immediately cancelled dinner whereupon she relented and said we could sit at the airy table. We said not with this terrible beer! and went to our room where upon closer inspection, we saw that the toilet flush was broken and the bottom of the shower was manky! Lastly, We told her we were leaving very early but there was no-one on duty and no key drop so we ended up moving an advertising sign onto the reception desk with our key underneath! STEER CLEAR OF THIS PLACE THEY OBVIOUSLY THINK THAT MOST ENGLISH PEOPLE ARE A BIT THICK AND I FOR ONE WOULD RATHER SLEEP IN MY CAR THAN EVER USE THIS PLACE AGAIN..