Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 620 reviews
Maybe try elsewhere first
Finding the hotel was quite easy, and the location is great for access to lots of places. However, the hotel itself is not the greatest. The staff was super friendly and approachable, even with handling the current COVID rules. Our room was not the cleanest (crumbs on bottom shelf of night table, hairs on pillows, crumbs on floor). The facility smelt like cannabis from the moment we walked through the front doors, and in the halls and room too unfortunately. On our second evening we were interrupted by a fire alarm, which it is assumed went off because someone smoked in the room... not all rooms evacuated, as we all saw a lady remain in hers the entire time - would've assumed the staff would've checked all rooms, especially rented ones, and told them to vacate until the firemen were done. The "regulars" outside informed us that the fire alarm goes off regularly. There was domestic fighting occurring near our room, so late into the nights we heard a lot of screaming. With COVID rules in play, we were told to leave garbage out in the hall - it was picked up and replaced with new clean empty bags almost instantaneously. For the price, I would only stay here again if I was desperate.
The mattresses are old and weak. When we arrived the box spring was broken, we told staff in the morning but when we returned at the end of the day nothing was done. Save your time and $$, go elsewhere
Would Stay Again
My friend and I stayed at Days Inn Brantford recently and enjoyed our stay. No problems to report. All the staff were friendly, the front desk personnel helpful and attentive - and our stay was very comfortable. We would not hesitate to stay here again. It's also in a great location being in the centre of the city and close to the mall, restaurants and to the Gretzky Sports Centre.
Rooms not clean
Upon check in the previous occupants soap was still on the shower ledge. There was long black hair in the tub, shower handles and on our pillows. Clearly the room and washroom were not cleaned. When I mentioned it to the front desk they said they couldn't help because there wasn't any staff there to help.
Hell froze over room
I wouldn't recommend this place room was very cold heater hardly worked was given two thin blankets and was told that was the best they could do if you do come here in the winter bring a portable heater