Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1286 reviews
Overnight stay at Thon Hotel Bristol Stéphanie
Brilliant service, efficient, kind, helpful and fast! I’d recommend it any time! Covid checked and ready. All is done to the smallest detail. Recommended venue in central Brussels no matter if for busses or family stay.
Stable with superior covid measures at the expense of some other basic measures
We've stayed there a couple of times a year since 15+ years and it remains unbeatable as a location, spacious rooms, cost/performance,etc. In present covid times, it goes beyond the rules to insure security but it seemed to be - at least on our room - at the expense of some basic measures. The rooms may be disinfected and empty for 24h between guests but ours still had hair on the floor in the toilet and the bathroom sink, and the coffee machine and the toilet flush did not work ... not so good, hopefully the exception that confirms the otherwise flawless rule. The staff was however perfect as usual, esp. as we forgot to empty the safe upon leaving :-(
In these times of Corona Virus, thank you
Three of us had a trip planned for mid May, and due to travel restrictions, will not be able to travel. Cancelling reservations jas been stressful and a worry. The Thon was extremely helpful and we appreciate the quick response and understanding. We will be coming to your hotel later, when the virus has subsided and look forward to staying at your hotel. Sincere thanks! We are happy we chose you!
Great stay and personnel
The hotel is very comfortable and with a convenient location. Unfortunately I had a problem with some annoying noises coming from above my room in the night and the staff was very understandying and efficient in assigning me a new room, where I had a great quiet sleep.
Good hotel but please train your receptionist
This is actually a decent hotel, location is fine with lots of restaurants around. Breakfast is good and even the rooms are quite decent. However, please train your staff about the safety aspects of single female travellers. After my check in, your staff proudly announced my room number, to a packed reception of guests trying to check in! Seriously. Why don't you just holdout a loud speaker and informed the whole world. Most annoying.