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No respetaron mi reserva
Opinión escrita el 10 de Decembre de 2014
Reservé una habitación sencilla con tres semanas de anticipación, y el día de mi llegada la confirmé telefónicamente, avísando que llegaría a las 9 de la noche. Cuando llegué me informaron que no había ninguna habitación disponible, a pesar de mi reserva.
Lo positivo fue que la recepcionista me ayudó muy amablemente a llamar a otros hoteles y a guardar mis maletas mientras yo buscaba otras opciones en el sector. Al final, una persona del hotel me llevó en su automóvil hasta el otro hotel que elegí.
No se puede dormir por el ruido
Opinión escrita el 9 de Septiembre de 2014
El hotel queda en una zona rodeado de discotecas que tienen el volumen al maximo hasta las 3am que por ley deben cerrar. Es imposible dormir ya que las habitaciones dan todas a la calle. Fue una tortura. La limpieza fue buena y la atención normal. No vuelvo nunca mas ni lo recomiendo en lo absoluto.
Opinión escrita el 21 de Enero de 2015
Ignoring the fact that I thought Bucaramanga was a bit of a disappointment as a city (I'm sure it gets much better if you know some locals, or are there on a weekend) this hotel didn't really do it for me.
I figured spending roughly $40 the place would be better. It certainly wasn't bad, but I bet if I had just waited and booked a hotel when I got there (that isn't listed online) I could've gotten the same thing for half the price.
It was at least 10 degrees (Celsius) in my room than it was outdoors. The ac unit was a piece of junk (more on that later) so I decided to crack the windows. The windows didn't really work well and only 1 would open with any force less than destructive. I got EATEN ALIVE by mosquitos, literally could not sleep because I was so itchy. Eventually I went to the front desk to ask for a room change to one with a working AC or at least a fan. The kid was good enough brought me a fan and asked me if he could try the AC. He mashed the busted up buttons and voila it worked (when I tried to turn it off the next day, I still couldn't get it to do anything, so maybe it's just super old and requires finess, but the unit appeared broken and I couldn't get it to work). After that the room was fine. I was still itching and scratching but at least it was cool.
Big bed, pretty comfortable, the TV was like 13 inches so it was pretty pointless. Bathroom was fine, though the shower didn't seem to have hot water which is always a big sticking point for me.
The location is fine, but beware it's on a street with 3-4 bars/strip bars/nightclubs. Now on a Tuesday every single one was literally empty. But the club directly adjacent to the hotel still blasted music until about 3am. I'm a heavy sleeper so it didn't bother me too much, but there are rooms closer to the sound that might be unbearable for many.
Mini fridge had some drinks in it (but no beer which is what I wanted) then I realized they were warm since it wasn't plugged in, and then I noticed some bugs inside, fruit flies or something, so I closed it and tried never to think of it.
Wifi was present, not great but it worked. Though the password in the binder wasn't accurate for the network I was connecting to, just a blunder by the management that's totally unnecessary.
I was only there 1 day, I would potentially stay there again, but first I'd look on the ground to either pay less for a similar room, or look online and pay more for a better quality hotel/apartment.
The girl at the front desk said it wouldn't cost me anything to cancel my 2nd night, which the website I booked from said it would, but I don't believe I ever got charged for it. If I did it wasn't the end of the world, better to just go back to Medellin than stay another night.
Opinión escrita el 7 de Septiembre de 2014
As I was passing time waiting tor a flight I spent more time than average in the room. It was comfortable with TV and wi fi working properly. The area around the hotel has many restuarants and shops, indeed Bucaramanga in general has many shopping oportunites. There are many transport options to get around town nearby. While the staff did not speak much English they were friendly and eager to help.
Nice location and very friendly staff
Opinión escrita el 31 de Agosto de 2013
We spent one night here and we found a discounted deal on this hotel. The deal even included a bottle of sparkling wine.
The hotel s located in a lively zone, near many bars and restaurants, yet we had a room on a calm side so we didn't experience any noise problems. The room was large enough and comfortable.
The staff was incredibly helpful and friendly they made me feel welcome.
the "typical breakfast" was goodand included eggs, arepas and a good coffee.