Muy buena opción de paso hacia Los Angeles
Opinión escrita el 1 de Mayo de 2015
Amplio hotel, estilo clásico como caracteriza a esta cadena, la habitación amplia y su cama muy cómoda, wi fi funcionando correctamente y desayuno completo.
Posee una piscina, un jacuzzi y una fogata al aire libre para los días de frío.La zona es muy tranquila y se encuentra un Mc Donalds muy cerca.
Good location, could use a refresh and perhaps more focused management
Opinión escrita el 17 de Julio de 2021
Great location for wine tasting. Very nice staff. Rooms can certainly use a refresh; certain lights in room not working and actually showing exposed wiring, wallpaper marked up, floors look dingy but not necessarily dirty.
As a lifetime Titanium Bonvoy member, we were provided breakfast each morning, something many properties have been failing to do, and blaming it on Covid. Good for them!!! The only breakfast negative was that they did not have caffeinated coffee each morning we were there. I’m not sure how that happens and is no one on staff empowered enough to go to the Starbucks or grocery store one block away to get some real coffee? Seems like a management flaw, either poor inventory planning or not empowering your employees.
Still, a very nice stay.
Opinión escrita el 6 de Julio de 2021
Perfect location to explore all things Santa Ynez Valley. Nice to have an on property Cafe and bar. Rooms are comfortable, clean and well equipped. Only knock is occasional ac noise in the middle of the night. Hotel has been updated beautifully with exception of ac and elevator. That being said, this hotel a Value.
Opinión escrita el 14 de Junio de 2021
Swimming pool very crowded and jacuzzi was a greenish yellow hue. Garbage cans were overflowing. Room bathroom needed a good scrubbing and drains were lined with yellow gunk. Patio had cigarette butts. Overall, I would not recommend or return.
Don't rely on it for your EV unless you are a Tesla driver with extra cash!
Opinión escrita el 5 de Junio de 2021
On the return from our first road trip in our Chevrolet Bolt (Irvine CA to Monterey CA) we planned to stay at the Marriott in Buellton for two reasons: They had two EV DT Fast Chargers for our Bolt, and they were just down the road from the wonderful brewery we were anxious to re-visit. Unfortunately, by the time we made it, the brewery was closed for supper, so we thought we'd have early lunch there the next day after charging our car. The price for the Marriott was higher than we normally pay, but they didn't charge extra for parking and hey, they had chargers! Indeed, outside the area where our room was, there must have been 10-15 Tesla chargers! The hotel is huge and spread out, and I was told "our" chargers were around the other side. No offer of help getting our luggage in, not even a cart to be had. So I trudged back and forth, bringing in the stuff that extreme old age requires (my husband is 92). Luckily we had leftover food from lunch, since the room had no information on how to get food anywhere in the area, and no advice was offered. I worried how I would get back to the room after hooking up the car. Next morning, more bad news. The brewery was closed that day! A tiny package of 2 fig bars in the hotel lobby cost $2.00. One charger was broken, and I wasted a half hour on line. But fortunately, the second one finally was able to start and even though I had to get a late checkout and know we would get home late, I thought our luck had turned. Then I got the bill! Not only the most expensive charge in my experience, almost twice as much as the "pricey" charger at a BMW dealer, but they added $11.00 to park at the charger! So, well over $200, no food, no service, and 5 trips back and forth to my car to get on the road again. On top of that, lots of ADA non-compliance.
The only plus as far as the room was concerned: Yes, the bed was comfortable, and the shower was very nice -- almost a roll-in shower with a very low threshold, and both an up-top fixture and a hand=held fixture. By adding a bench, it would have almost qualified as disabled access. There was only one bath towel and one hand towel.
The person at the desk was very nice, and when I called to complain, the person on the phone was pleasant and said they had nothing to do with charging to park, but although she said she would tell the manager, they didn't offer to rebate me anything, or to even make a formal complaint to Charge Point. She just said it wasn't their responsibility. When I inquired about charging, they certainly didn't warn me of the cost to park at the charger. She did apologize for the lack of service and said they were trying but couldn't find anyone to hire. I suggested they might at least purchase some carts so people could take care of their own luggage.
I think that until this hotel can get its staffing taken care of, and have food available, along with a few amenities like at least a newspaper, some coffee and maybe a bowl of fruit, they should lower their prices. I also think they need to make sure that guests are not being charged parking fees at the EV chargers that are definitely part of the hotel parking lot. It just is a bad "look" for the hotel.