Welcome to Ramada Plaza Calgary Airport Hotel & Conference Centre hotel. Located in a quiet urban neighborhood just blocks from restaurants, shops, and a golf course.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1195 reviews
Worst dump ever!!!
Front desk staff sucked. Did not really seem to care if we were there or not. The tub drain was full of hair, not mine. There was a blood stain on the sheets, also not mine, and they tried to charge me $25 saying it was me who bled on the sheet. WTH, had to get into a verbal fight with house keeping, before they would not charge me. Will never ever stay here again or recommend. Do yourself a favor and stay elsewhere.
Poor Front Desk guest service
Had to wait to check in at least 25 minutes. There were only two front desk clerks working, one was on the phone and one was trying to serve all the guests waiting to check in. There were no line ropes so all guests were standing in front of the desk. When the clerk was finished on the phone, a guest from the very back of the lobby ran up to the desk and was served before all of us that were there first. The clerk did not say to the guest who ran up, "Can you please wait your turn?" Would not recommend to stay at this hotel. There seems to be no respect for "first come, first served" here.
EXTREMELY terrible staff and disgusting dump
RIDICULOUS is an understatement... I stayed here for 2 nights, my key did not work at least 5 times, my AC did not work either, we had asked to have someone come to help us 3 times before they came up, and even at that point I didn’t complain or make a fuss. My friend had a few drinks by the end of the night while staying at the hotel which is fine, that’s why we were there... but he could not get back into his room so he goes to the front desk to again ask for another key, instead of helping him get his key, they decide to not let him back into the room and charged us extra on penalty!! saying that he was intoxicated and bothering the front desk and therefore not allowed more keys?? Well no kidding he was bothering front desk, he couldn’t get into the room! So now we are charged extra for a half fallen apart room and terrible service, when in reality I should be the one complaining and getting a refund... DO NOT even bother with this hotel... Oh yes one more thing, so there was a bag of garbage in front of the elevator doors that I couldn’t help but stare at it the moment we stepped in cuz it was such an eye sore, and then we were accused of that garbage??!! Excuse me??? Maybe clean up your disgusting dump that you call a hotel before making false accusations.
I've usually stay here most of the time for almost 1 yr & never have problems with the attitude of front desk staff everytime I need them. This is the 1st time I encounter this kind of attitude towards me as a guest! Front desk lady last night was so rude been coming back many times to see her coz my room key never works. She's keep on telling avoid with my phone but I never put it with phone nor my car keys & her manner of talking sounds like she's blaming me! Her facial expression looks like so mad that im bughing her all the time with her dirty look. Come to think of it first, your door lock have a problem so don't blame it to the guest! She needs to know how to communicate well with guest in right manner! The management & owner needs to know about this bad atitude coz guest like us is the one whos giving business & she should know that!
Great price and breakfast
The rooms were nice, nothing over the top but well equipped. Breakfast was amazing! Price is very good for the area as well. Lots of parking, free airport shuttle too. Pool and hot tub weren't too bad. Couldn't give 5/5 as the beds are horrible. Also, lots of noise in the halls too. Otherwise, it was a good stay!