The Hotel Gran Club Santa Lucia is a hotel.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Baseada em 1753 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Boas refeições, quarto enorme e ótimo custo benefício pelo preço e serviços.
Estrutura de praia muito boa. Na nossa chegada tivemos problemas com infestação de formigas em nosso banheiro e prontamente nos mudaram de quarto. Atendentes simpáticos e solícitos. Piscina muito agradável e limpa. Boas refeições, quarto enorme e ótimo custo benefício pelo preço e serviços. Hotel em geral precisa de uma manutenção no jardim e pintura dos quartos, mas ok! Chegamos sem agendamento prévio em pleno início de janeiro.
Last visit? March 2013 and 2014
Note: Canadians can't fly in to Camaguey, so unless they do the dangerous, long (4 hr+) ride from Holguin (don't dare arrive in the dark!), Canadians won't be vacationing at Playa Santa Lucia anymore. We did Gran Club from March 2-9 (3rd time here since 2013). We enjoyed our time there, but the resort was pretty empty. Great bus driver, but we will never do that 4-hour bus ride from Holguin again (small, unpaved, pot-holed roads that share trucks, bikes and horse and buggy). The room (junior suite) was acceptable and clean, no plumbing problems, but needs basic repairs: Door locks patio doors/locks, soap dish. Pool area: The one pool was clean (mostly empty) but needs proper repair: plastic edge of pool sections replaced with wood, no lights.The coffee bar is gone, upbeat music playing all day, activities offered (spanish lessons, darts, washer game, etc) but so few people to partcipate. Animation team has been replaced, but Umberto, Chivo, Dayron, and Yayme worked hard to make our stay memorable. Unfortunately, no table tennis, and limited beach and pool games due to lack of people) Buffet was acceptable with enough choice, Coffee very hot (good) Not much fruit selection Omelet station great (ran out of onions) Waffles with "normal" syrup (yay!) Bread, croissants toast etc. fresh and tasty. Pasta station very good especially with garlic. Pizza was pretty boring (no toppings), but reliable The grilling station was acceptable Snack bar was great (24 hrs) - Tomas served us well Papas fritas, burgers, dogs, ham 'n cheese Outdoor showers, pond areas, mini putt, bicycles need upgrade. Pool bar and lobby bars were great - Orleans (father and son), Jose, Juanchi Beach Not to much going on there. One day with stretching, aquafit and volleyball Easy to get a chair and no one pestering you. Beach bar - Carlos was reliable, but no food available unless as a lunch reservation Italian restaurant Only spaghetti with three choices of sauce No garlic bread Nice to have appetizers ham, cheese, bruschetta fried eggplant. No salad Only offered steak after pasta was finished (delicious steak) No cuban restaurant or steakhouse but you could reserve a cuban or fish lunch at beach bar The house band: Upbeat varied types of music Super talented especially the singer, guitar player, and bongo/conga player (and director). Adapted their setup nicely to several different locations. All in all a great vacation, but we will probably have to go somewhere else next year.
Relaxing/ good for families
I've been going to this hotel since I was a kid. It is definitely a relaxing place for all kinds of crowds and it is kid friendly as well. Staff are very helpful and super friendly. Ver clean as well. Would highly recommend.
Excellent place ! Beautiful beach ! Good service
Thank you so much guys! - Thank you Jose Ernesto ( front Desk ) - Thank you Mario , Dairon , Humberto ( animation staff ) - Thank you so much Chef Jorge Pardo For your professionalism and attention to all clients !! - Thank you all service staff , Pool Bar , Beach Bar , Restaurant Buffet , Lobby Bar ! We spent a wonderful family vacation If you are looking for a quiet cozy place with an excellent service and a friendly staff and amazing beach we recommend this hotel !! Suite rooms are very comfortable and with an excellent view of the beach ! Suite júnior very ample and an excellent view of the beach ! Friday and Saturday includes an exquisite lunch with sea views at the restaurant in front the beach with Cuban food and seafood ! 24 hours Lobby Bar with coffee ☕️ and many drinks 🍹 Excellent housekeeping service! thank you so much ladies It has a very fun animation program for all ages Volleyball, dance class, Spanish class, aerobics class, and amazing Night show at the cabaret !! We'll be sure to return next year !! Thank you so much! Muchas gracias a todos y cada uno de los empleados de este maravilloso hotel ! Disfrutamos de unas excelentes vacaciones en familia . Regresaremos pronto !
I’ve been to this resort multiple times, in different seasons, over the past 12 years. I found my last two trips kind of boring. I’m far from being a party animal, but there were not enough guests to put up a dance show after the band played nice Cuban songs. Instead, we had bingo, “Guess the song”, boring entertainment... That said, next door hotels Brisas Santa Lucia and Club Amigo Mayanabo this past January were full of Russian and International guests, maybe too full for me. All 4 Cubanacan hotels of Playa Santa Lucia have a new offer, 4x4, which means you can reserve to spend the next day at another hotel, or have buffet dinner with drinks and night show included. So guess what? The few Gran Club guests must have spent their days and nights at the other resorts, which I think did not help the wonderful animation team who tried their best in daytime activities and night time shows and in no way is responsible for the lack of affluence. Food was just ok compared to my other trips to that resort. PR Reynaldo did an excellent job as usual. Smiling and friendly staff is the most important asset of Gran Club. Wishing you all the best of luck, the return of Air Transat to Camaguey Airport, more flights all year-round from Sunwing, so Canadians can discover your wonderful resort or return often!