Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 40 reviews
Worst hotel experience
My spouse and I took a spontaneous trip to Campbell River and booked a short notice stay at this Inn. We arrive and nobody is at the front desk so we wait for a few minutes before the lady finally notices that we're there. We check in and receive our key card, head up to the room, and the key card didn't work so we needed to go back down and have that corrected. We get into the room and it's not the type of room I had booked (it had 2 queen sized beds as opposed to the king size that we had selected). The tv only had about 4 channels, unlike most places that provide at least basic cable or Shaw cable. We had asked a staff member for the WiFi password and he attempted a few times to rattle it off coherently but could barely get it out and the password that he finally decided was the right one obviously wasn't because we were unable to connect to their WiFi. The bathroom was dirty, the tub was stained and looked as though it hadn't been washed in years. Lastly, after coming back home, I've noticed a few bites on me that look like bed bug bites upon doing some research. We checked for bed bugs when we came in and didn't see anything, however, the appearance is very similar to what I've seen online which makes me nervous that I've brought them home with me. Please don't stay at this place. It's not worth it. There are about 20 other hotels/motels you can stay at in CR. We've stayed at several others and this is by far the worst.
Bed bugs and exposure toi racist rant in the lobby made this a very unsafe place to stay.
We endured bed bugs and exposure to a racist rant in the lobby. Not a healthy or safe place to stay. Worst thing is they refused to refund our second day even though we could not stomach staying. Choose another establishment.
Unfortuanately, bed bugs.
We were in a crunch needing last minute accomodations, this place had availability for the 4 of us plus our two dogs so we booked it. It was extremely cheap but cost wasent a factor at all when booking. We checked in the front desk girl was nice. The building was old and it wreaked of cigarette smoke on the lower floor, we felt we were heading through an apartment building not a hotel. We found the room acceptable, bathroom was small, outdated but worked. We woke up disgusted to discover our room in fact HAD BED BUGS. The sheets had little blood splats and upon further inspection we found the bodies of bugs so we googled to be sure and inspected the bites on our bodies. My husband left immediately to get garbage bags for our clothing and bags and we got our things together as quickly as we could. We informed the front desk of the situation and she seemed genuinely concerned and was going to call someone in to deal with it. There was no talk of room comp or anything, we were just given instructions on how to treat our belongings to prevent spread into our home. This really negatively impacted our visit in Campbell River as all we wanted to do was get home and get new clothes on, and some of us got bit worse than the others so it was uncomfortable. Not good experience at all. I 100% feel this place be fully turned into community housing after being fumigated, and the staff stay on as caretakers. I am giving this place 1 star, that is for the sunrise we had a wonderful view to while we were freaking out about being eaten alive in our sleep :(
There Are Nooooooooooooooo bed bugs!!!!!!!!
I know from personal experience that the harbour side in has no bedbugs so whomever wants to say they do is wrong. The staff there work very hard with the small amount of people they have working there. They will do almost anything they can for you. from what I read above that a cleaner couldn't be found. Well all they have to do is ask the front desk and a cleaner will come right over to help you. I am finding that the staff there are some of the nicest, caring, and hardworking people I know and they should be known for just that!!!!! Thanks for the pleasant and comfortable atmosphere guys you rock!!!!
When I arrived to check in there was nobody at the front desk and the phone was ringing. Finally someone came to answer the phone and engaged in a long conversation that there were still people who needed to check in and what should they do?, with me standing right in front of them. After checking in for five nights I was handed 2 pods for coffee. The room was dirty, no clock radio, only the towels were replaced daily otherwise no other cleaning done during my stay. The small parking lot is poorly designed at best