Pet maximum weight in lb is 45.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1954 reviews
The hotel location and amenities were wonderful! They offer 3 pools which were very refreshing. The rooms left something to be desired, they definitely are in need of a work. Dated or torn furniture, ripped fitted sheet, etc. The staff was all very friendly and wore masks throughout our stay. The did offer some utensils in the kitchen but we were also missing quite a few (only 1 coffee cup and 2 forks).
It's not a 4-star hotel
I stayed with my family this past 4th of July weekend. Great first impression, except the room had chairs with chipped leatherette, broken curtain in the room, the food disposal in the kitchen was not working. Our second day the water pressure was minimal and the toilet would not flush. We called the front desk only to be told the pump was being fixed. One of the only two elevators was broken our entire stay. Unacceptable for a busy weekend. The hotel pool is tiny and was super crowded. Had to walk to the second pool in the recreation center and we had to bring our pool towels as there were none there. This cannot be a 4 star hotel. We had to ask for more creamer for the coffee and more shampoos and conditioners. The front desk has horrible customer service, I called and they said the room where I was staying was not found in their system. What? There's a $30 resort fee per day that only gets you a ride on a water taxi for 45 minutes to Fort Myers Beach. We got dizzy on the way there. I will not stay here again or recommend this place. Do yourselves a favor and stay somewhere else!
Love this hotel! Staff all wore masks and service is excellent. Beautiful views and great location, definitely a must stay. Pool is nice and big and outdoor bar is so pretty.. tables were all 6 ft apart
We stayed in a one room suite, beautiful view and outdoors. The room itself was not clean, the bed skirt had yellow stains all around the bed, the corner of the bed collapsed at 3am (Lovely way to be woken out of your sleep with a heart attack!), and kitchen pans were absolutely disgusting and looked like they hadn’t been cleaned in months. Not worth the price of the stay. At checkout they didn’t bother to ask how our stay was so I addressed the problems and had a poor response in return. My significant other dealt with our unsatisfactory stay since the hotel staff did not give the good hospitality response that was appropriate. Other family members stayed in a three bed room suite with multiple complains about the room. The shower was moldy, the kitchen ware was dirty, and the beds and crayon all over the sheets. Would not recommend the stay!
I love this place
My son lives in Cape coral Florida so I stay at the westin approximately every couple of months. The place is lovely With wonderful staff and beautiful views. I actually saw a dolphin In the Marina just swimming around in the middle of the day. It's extremely safe as it's a gated community. I rent a suite every time, Full kitchen some have washing machine and dryer and some don't. Beds are comfortable The balcony is great for relaxing The bathroom and dressing area are huge. I don't eat at the restaurants but that's just a personal preference I do love the Gulf coast fudge company that's on the property behind the hotel, They have ice cream as well as fudge and other dipped candies. I did take the sunset dolphin cruise one time which was enjoyable And affordable. I would like to mention 2 staff members by name Miranda will help to me book an extra night as my travel was interrupted with the current situation. She was quite pleasant and helpful. And Francisco who's helped me many times with my bags and getting things that I need an extremely pleasant bell person. The grounds are beautiful I hope to return sooner rather than later. This is a wonderful part of Florida with plenty of things to keep you busy And wonderful weather.