Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 354 reviews
Friendly hotel in great location
Although the hotel is a little tired and in need of a revamp this was more than made up for by the friendliness of the staff and excellent breakfasts. We stayed on two occasions at the start and end of our trip to South Africa and on the first occasion we had a large room which was clean and tidy (if a little tatty) and there were niggling things like the toilet not flushing properly. The second room was much smaller but the beds were very comfortable and most importantly the rooms were kept very clean. Good value and will definitely go back especially as the location is so good - situated just being the Mount Nelson Hotel
We arrived at the hotel and had an issue with our booking which was NOT the fault of the hotel. They assured us all will be fine and solved the problem very quickly. Whenever we had any queries, they were eager to help. Nothing was ever too much trouble. All members of staff were very friendly. We were very impressed with the breakfast menu and took advantage of it. The breakfast staff also helped to surprise my partner with a cake and champagne on his birthday. I would definitely recommend staying with them and I’d be happy to return.
Worst hotel visited ever!
We were booked into the hotel for a night on our way to Montagu and then another night before flying home. The hotel is in serious need of a revamp. The bathrooms are tired with loose or missing rails, mouldy shower curtains. Carpet throughout are dirty. The reception on our return stay (a Mr Alex or Alexander) suffers from small man syndrome leading to an extremely frustrating stay. Were the hotel not booked and paid for we would have vacated the establishment. The only saving grace was the head chef who made some nice eggs in the morning.
A warm experience
What a gem. The staff are so lovely. I really enjoyed staying here. It was clean and affordable. It isn't the most glamorous of places, but I felt safe welcome and at home here. Will definitely be back. Was also a great spot for travelling to the argus starting point (cape town cycle tour).
I recently stayed at the hotel for 53 nights, at first very apprehensive on reading previous reviews. My wife and I were pleasantly surprised the room was spotlessly clean. Mavis our cleaner was fantastic. The food at the hotel is wonderful especially breakfast. Management at the hotel Dian and Paul always on hand to assist if required. Ideal base close to bars and restaurants.Will return again next year.