Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 2767 reviews
March 2020 at the start of Covid 19
Stayed here for 5 nights at the start of covid 19. We were given a room on the 2nd floor from which we could hear road noise. Asked for an upper floor & were given one on the 8th floor. Room had 2 beds was small enough but we slept well. Breakfast was good. Bar staff at night time very good & friendly. Shuttle bus every 30 mins to the Waterfront where we ate every night. It has loads of good restaurants and a shopping mall. All the shuttle drivers were friendly and punctual and had hand sanitiser. israel was particularly good. We did not walk to the Waterfront. Would recommend. Cape town is worth seeing.
Just returned from Cape Town because of the Coronavirus. The Southern Sun had a hand sanatizing station everywhere you looked. The breakfast selection was very good. The room was clean and all the staff seemed pleasant and helpful. But the item that stood out for me was their free shuttle, every half hour to the Victoria and Albert waterfront area which was loaded with shops and restaurants. Once you start understanding the hotel location, you realize it is a very good location. I would stay here again.
Utopia Face and Body at the Southern Sun Waterfront
I had a wonderful pedicure at the spa at the Southern Sun Waterfront and I just want to send a huge thank you to the therapists there. I had VIP treatment and the facility itself is calm, clean and a relaxing place to get your treatments done. My birthday was extra special because of your attention to detail and making your clients feel valued! I will visit you for sure again.
Very clean hotel in fantastic location. We only stayed for 5 days and we thoroughly enjoyed our stay. Room was a little on the small side but perfectly acceptable for our stay, bathroom was immaculately clean. Breakfast was excellent and our days got off to the best start ever due to the ladies on the omelette station ...they were just fabulous and made an equally delicious omelette. Also the lovely lady who cleaned the breakfast room floor was just a joy every morning. We had a quick snack in the hotel which was great & the bar had a great atmosphere. All the staff were extremely pleasant and helpful at all times, apart from a hiccup when we requested a slightly late check out (1 hour) the manager was very abrupt unprofessional and completely uncompromising. He actually said he didn't care about our predicament. Location was excellent aided by a very efficient mini bus service to the waterfront, which was only about a 10 -15 minute walk away which we felt safe doing, security on the entrance/exit to the hotel and public safety officers at various locations enroute to the waterfront. Excellent stay which we would recommend & definitely return to when we go back to CT
Cape Cycle Tour
I want to give a HUGE “shout out” to the entire TEAM at the Southern Sun Waterfront Cape Town. Riding the Cape Cycle Tour is always a fantastic privilege and experience and this year it was made even more special by our 5 night stay at the Southern Sun. From the front of house, the lobby and lift attendants, the bar staff, the waiters and waitresses and the amazing and friendly chefs at the breakfast buffet - MAN IT WAS GREAT!!! The attention to detail, the little wire bicycle trophies that the cyclists received when returning to the hotel, the lobby sweet counter in the afternoons, the help with bicycles, the race day “early start support”, the race food breakfasts and riding bars and gels!!!! I can’t say enough about the entire TEAM EFFORT - THANK YOU SO MUCH SOUTHERN SUN. See you next year!!