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Don’t waste your money
Opinión escrita el 17 de Julio de 2021
We have stayed at this motel several times over the years mainly because of the cheaper rates, in years past rooms were clean and staff nice. Last few times we’ve stayed prices have increased significantly, I understand that due to COVID. BUT when you walk into your room and there is dust on the tables, hair in the bathtub that is bad enough. Yet after being out all day the next day, we return back to room, no trash can in bathroom, bed made half assed, still dust on tables.
This was after I made sure and requested full housekeeping for each day we were here. Day three, we returned to room, trash can full, and all bath towels still on floor where we left them. My husband tooK them down to desk and asked for clean ones, he said we were really busy this morning I guess they didn’t get to your room. WHAT THE HELL, You don’t leave till your job is done. SHAME SHAME ON WHOEVER MANAGES THIS HOTEL. WE CANCELED REST OF OUR STAY.
Save yourself the time and money.
Opinión escrita el 9 de Novembre de 2020
Don’t do it - it’s a dump. Typical bait and switch if you’re looking at the website photos. The entire place smells of cigarettes and marijuana. Old dirty carpets, holes in sheets with hair all over, crumbs, and stains on everything. Not so nice crowd of people hanging outside. The girl at the reception desk was pleasant and did give us a refund after we looked at two rooms and realized we could not even walk into the rooms without being disgusted. I partied at nicer motels as a teenager than this place. Would not recommend this place to anyone.
DO NOT PAY WITH CASHh
Opinión escrita el 6 de Octubre de 2020
I reserved a room for Saturday-Monday on the Expedia Website. I agreed to the $145.96 price Expedia quoted, but was then charged an additional $100.00 Deposit at Check In. I paid for the room with a Debit Card, but made the mistake of paying the $100.00 Deposit with cash. I was told the Deposit would be refunded at Check Out, but at Check Out I was then told the Deposit would be credited to my Bank Account. I reviewed my Bank Statement 2 days later & discovered I was charged $200.00. I called the Hotel & spoke to a male named Matt who identified himself as the Manager. Matt explained I only received a $50.00 Deposit Refund, because I only paid $50.00. I argued No, I paid $100.00 Cash Deposit. Matt asked if I have a Receipt & I advised I was not given a Receipt & did not question it, because I trusted the Hotel Staff. Matt then continued that I could not have only paid $100.00 Deposit, because their Deposits are $300.00!!!! At this point, I'm not going to argue over $50.00 & I try to convince myself the Hotel Staff must have been desperate to feed their children & that is the only reason they would steal a measly $50.00 from me. I tell Matt that my friends & I would not use Expedia or their Hotel again & I would make this public. Matt simply stated Ok, I thanked Matt for his time & ended the call. The Hotel does offer Low Rates, however the stale cigarette stench & the Dishonest Staff are not worth saving a few bucks...… Or in my case, Over Paying a few bucks.
Going downhill fast.
Opinión escrita el 31 de Agosto de 2020
Always stay here when in Carson City. Was renovated about 12 years ago, and it was very nice. Since the new owner who also bought and ruined the nugget casino got his hand on the motel, he has not done anything to it. The bed and mattress, which was too hard, did not fit each other. Had one chair and a card table for whatever reason. Did not belong in the room. The mirror in the bathroom was warped, and the light had two different sized light bulbs. Red nail polish on the bathroom door! When checking in I told the young man my name but he could not understand me with the stupid mask on my face. I pulled it down to tell him again, and he went into a rage telling me to pull my mask up! If you are that scared to be out in public, you should stay home and give your job to someone else who is not a scardey cat! I asked if they cleaned the room daily, and he said, unfortunately. So now it seems he does not want people to have full-time work! By the way, they never did clean our room! As for the casino, what a joke! We got Emails saying while it was closed the did a full remodel! All the did was move the slot club both across the casino, nothing else. Same old dirty carpet! The guy who bought this place really messed it up. Ask anyone who used to go there!
Good Location / Dirty Room
Opinión escrita el 5 de Julio de 2020
I booked this hotel for the 4th of July weekend, since accommodations closer to Lake Tahoe were high priced.
Pros: The location of the hotel is great since it’s on Carson St and within walking distance of restaurants and main attractions. It was about a 20 min drive to Sand Harbor, which was great. The biggest pro was running water and good AC in the room.
Cons: We stayed in room 312 and the room was not completely cleaned prior to us checking in. We found a Hennessy bottle cap next to the night stand, which wasn’t ours. The mattress box spring did not have a bed skirt and the pillow only had 1 pillow case, making the bed look less appealing to lay on. The worst part was that there were literal and visible dry boogers above the bathroom toilet. I thought about taking a picture of them to go along with this post, but I didn’t want to see them again. I don’t know how long they have been there, but they weren’t that hard to miss.
In all, this room was cheap and close to Lake Tahoe, but I wouldn’t stay here again.